Lee Van Cromvoirt

Oct 14, 2024 | salesforceben.com | Chris Mascaro |Stacy O’Leary |Lee Van Cromvoirt |Anastasia Posivets

When a company wants to centralize knowledge management, enhance customer support, improve accessibility, and seamlessly integrate knowledge with existing processes, they may decide to migrate their knowledge articles to Salesforce. The benefits of this migration are definitely worth it, but businesses may face some challenges and limitations. Overcoming them may require additional work, such as writing a Python script.

Jun 24, 2024 | blogs.opentext.com | Lee Van Cromvoirt |OpenText Blogs

Today now more than ever, organizations are struggling with how to get the most out of their systems and how to better enable their teams to produce the best results possible, while helping to reduce resources and costs. OpenText™ and Salesforce® are helping organizations to keep up with the demands of the business and the high pace of customer expectations with productivity apps to meet their needs.