Lisa Hochgraf

Mar 27, 2024 | cuinsight.com | Lisa Hochgraf |Chary Krout |Laurie Maddalena

CUES member Elizabeth Sharpe recently shared with the CUES Net member community that a couple of her members had moved their accounts to Chime “because of the early availability of their funds.

Jan 19, 2024 | cuinsight.com | Lisa Hochgraf |Sydney Isabelle Mayer |Jenni Speth

In our post-pandemic world, lots of people want to work from home. Credit union members who don’t have a traditional job that allows them the flexibility of remote or hybrid work may be particularly susceptible to work-from-home scams. According to First Line of Defense, which provides low-cost online fraud prevention training to credit unions, people are most likely to search for a new job in the first two months of the year.

Jan 5, 2024 | cuinsight.com | Lisa Hochgraf |Liz Santos |Bo McDonald

Many people in the credit union movement like to talk with pride about how today’s credit unions were founded on the principle of serving people “of modest means” who might not have been able to get financial services elsewhere. Many would say that credit unions are all about financial inclusion and the diversity of membership and staff that supports it.

Aug 14, 2023 | cuinsight.com | Lisa Hochgraf

Fraudsters design their scams to get people’s attention—and later their money. Here are three things that First Line of Defense is teaching credit union staff people this summer so they can better prepare members to avoid losses. If a member is talking about signs promoting a quick home sale, encourage them to speak to someone from the credit union who knows about home sales.

Jun 9, 2023 | cuinsight.com | Lisa Hochgraf

Ideas for individuals and organizations that want to be better allies to members of the LGBTQ+ community At the CU Pride Leadership Conference on Wednesday, Tammy Schultz said she’s determined to be an ally to LGBTQ+ community members and people from other diverse backgrounds because she needs every one of her employees to feel comfortable bringing their “magic” to work. President/preplanning solutions for CUESolutions provider TruStage (formerly CUNA Mutual Group), Madison Wisconsin, Schultz...