Lisa Hochgraf

Here's a great opportunity for non-CUES members to try out the benefits of membership for 45 days for free! #LearnwithCUES https://t.co/aESiRp4itJ

Wondering what are the next steps in credit union lending in the wake of the COVID-19 pandemic? Our columnist has ideas for you. https://t.co/nYfM5yCr9S

Marketing is a special task during a crisis. Here's a great discussion about the core of member communications and how best to proceed right now and into 2021. The BA Group https://t.co/gp4d3sme81

I'm very excited about my colleagues' hard work coming to fruition June 1 in the first-ever all virtual and highly interactive CUES School of Business Lending! https://t.co/w4xkkYHD8K

Here's what longtime lender-leader Bill Vogeney identifies as lessons learned from the COVID crisis so far. What have you learned? https://t.co/0YKix2tZGa # #leadership #lending #covid19

I'd been wondering what credit union marketers might want to do right now ... clearly a credit union's brand should be visible right now, but not selling. This article from Oak Tree Business Systems helped address by questions. https://t.co/5SFjjPgIGh

You may be able to help your business members with forgivable SBA loans, even if you're not already an SBA lender. Learn more in yesterday's CUES blog. https://t.co/1cP0bK6O3N

I've always thought one of the hallmarks of true leaders is what they do when what to do isn't clear. This new course from CUES examines decision-making in times like these. https://t.co/J6CcUkvc3f

It was so interesting to talk with experts from Harland Clarke about how customer experience is very much the same in times of crisis and every day. And what the latest in CX is and will be ... https://t.co/Y9DSxPqgeK

Thanks to all the CUES members--like Thom Powers in today's https://t.co/W85jbHjHeM story--who are serving members well during these uncertain times. https://t.co/EIyvcIFthS

Harvard Business School brings you this list coronavirus leader-heroes who are inspiring their teams to help the world find its way through all the current uncertainty. Who would you nominate as a leader-hero today in the credit union world? https://t.co/YOdMmsjYKF

Here are expert thoughts from about pandemic response oversight and how to incorporate what you learn this time into your plan for the future. https://t.co/loLzbffr99

The Wall Street Journal is covering banks closing branches as a coronavirus response. https://t.co/Cd9MqjL73V Today's CUES article covers facilities considerations for credit unions in these uncertain times. https://t.co/98CUD9KpTc

Ongoing Operations, LLC suggests planning what to do if a staff member or member is confirmed infected with coronavirus a case is confirmed in your building local schools/day cares close mass transit becomes unavailable More on scenario planning: https://t.co/fxqhSqAisV

Thought for the day, thanks to @leadershipfreak @dan rockwell "Anyone who leaves meetings without action items doesn’t need to be in the meeting."

CFPB has filed suit against another bank--Third Fifth--for opening more accounts than its consumers requested. Sound familiar? Here are key takeaways for credit unions from the situation. https://t.co/Re84l10LHZ

It's hard not to find all the coronavirus news pretty unnerving, but I saw some good advice this morning: "Don't panic. Prepare." Today's daily article from CUES will help you do just that. https://t.co/3hKFkBuGvt