Manoj Chiba

Mar 24, 2024 | acumenmagazine.co.za | Alison Jane Reid |Manoj Chiba |Cara Bouwer |Dion Chang

In the past few months a startup called Practica has launched an artificial intelligence (AI)-driven chatbot for professional mentorship. Whoop Coach, a wearable technology brand, started using ChatGPT to offer more personalised recommendations regarding health queries based on individual biometric data. Professional social networking site LinkedIn added an AI career coach to its premium members to help job-seekers to research companies and positions and prepare for interviews.

Mar 1, 2024 | businesslive.co.za | Manoj Chiba

When German economist Karl Marx used the term “boom or bust” in the 19th century, it was to explain economic expansions and contractions. Today, the term neatly explains the dilemma faced by emerging technologies such as artificial intelligence (AI). You don’t have to look further than the recent past for some reminders of the boom-or-bust phenomenon.

Aug 2, 2023 | acumenmagazine.co.za | Tamara Oberholster |Manoj Chiba |Wendy du Plessis |Gerhard Swart

Corporates highlight ESG credentials in their reporting. But the questions remain: To what extent should we look to the private sector to address much-needed societal changes? How fit for purpose is ESG as a mechanism for achieving or measuring such changes? ESG issues were first mentioned in the 2006 United Nations' Principles for Responsible Investment (PRI) report. But, in South Africa, what's now known as ESG reporting has been happening long before the term was popularised.

Jul 30, 2023 | acumenmagazine.co.za | Manoj Chiba |Wendy du Plessis |Gerhard Swart |Cara Bower

ChatGPT – or Chat, as the artificial intelligence (AI) chatbot likes to call itself – burst onto the world stage on 30 November 2022. Within five days of its launch,  had reached a million users, surpassing 100 million active users in January 2023. In the process, the 3.5 version unsettled industries and professionals from academia and education, healthcare, marketing and the media. On 14 March 2023, OpenAI released its GPT-4 version, an even slicker, more creative and nuanced version of Chat.

May 31, 2023 | businesslive.co.za | Manoj Chiba

We can also expect to see AI output influencing how brands engage with customers more personally and interactively. This could take the form of getting instant answers online or as a support and customer service mechanism, which answers questions and provides instant feedback. Amazon and Shopify are already moving into this space. Two crucial aspects to consider involve the possible shift from stores as sales channels to showrooms and what this means for jobs and the physical buying experience.