Michel Beaunoyer

Saint-Bruno

Senior Editor-in-Chief at Autosphere

Agent libre

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Articles

At CSN Collision Saint-Eustache, excellence starts with family

2 weeks ago | autosphere.ca | Michel Beaunoyer

Sylvain Laforme is a collision repair technician in Saint-Eustache operating under the CSN Collision banner, but above all, he is a dynamic entrepreneur. The family acquired a light repair shop in 1996, which was called Retouche Rapide, a name that has remained ever since. However, since then, the founder, Claude (Papi) Laforme, and his two sons, Dominic and Sylvain, have completely transformed the business into a collision repair shop whose operations remain firmly grounded in family values.
Over 200 Fix Network Franchisees Gather in Mexico

3 weeks ago | autosphere.ca | Michel Beaunoyer

From April 27 to May 1, representatives of approximately 200 Fix Network franchisees from twenty countries gathered at the luxurious Dreams Playa Mujeres Golf & Spa Resort in Mexico for the organization’s Global Conference. The Fix Network 2025 Global Conference brought together professionals from across the entire Fix Network family: Fix Auto and ProColor Collision repair shops, Speedy Auto Service mechanical locations, NOVUS Glass facilities, and their various global counterparts.
How Fix Network Teams Bolster Collision Repair Shop Success

1 month ago | autosphere.ca | Michel Beaunoyer

Fix Network makes considerable efforts to provide their franchisees across Canada with the support they need to succeed. Behind the big banner, a whole team of experts works behind the scenes to develop effective support strategies covering all operational challenges for both Fix Auto and ProColor Collision repair shops. The added value of this support is reflected in all aspects of the daily operations of Canadian collision repair shops.
When Customers Want to Come Back

2 months ago | autosphere.ca | Michel Beaunoyer

Despite their busy schedules, auto repair shops find time to step back and develop innovative ideas to evolve their services and build customer loyalty. It’s not a contest of originality. Some shop managers have the precious ability to put themselves in their customers’ shoes and find the gesture or service that will make all the difference in their relationships.
TotalEnergies Takes Full Control of their Growth Tools

Mar 4, 2025 | autosphere.ca | Michel Beaunoyer

On January 14, 2025 TotalEnergies inaugurated their new Canadian distribution centre in Montreal. This marks a significant milestone for the lubricant manufacturer, which will use these new capabilities as leverage for their development in the Canadian market. The new distribution centre expands upon the existing 60,000-square-foot facility in Montreal’s LaSalle borough, which houses the plant and administrative offices, adding another 30,000 square feet of space.
The Vast-Auto Distribution Trade Show Answers Mechanics’ Questions

Feb 26, 2025 | autosphere.ca | Michel Beaunoyer

As part of the Vast-Auto Distribution Convention held on February 21 and 22 in Gatineau, a trade show allowed attendees to meet experts who could inform them about the latest products and services for developing their operations. From the afternoon until the evening, a large hall welcomed shop owners and their teams, allowing them to explore a wide selection of parts, products, tools, and state-of-the-art equipment for their garages.
Checklink Keeps an Eye on Wheel Nuts

Feb 19, 2025 | fleetmobility.ca | Michel Beaunoyer |Isabelle Havasy |Shirley Brown

February 19, 2025 1 minute to read February 19, 2025 1 minute to read Marketed by Martins Industries, the Checklink combines a wheel nut loosening indicator and a retaining device, allowing it to signal any nut movement while also helping to keep them in place.
A big family celebration for the Monaco Group convention

Feb 18, 2025 | autosphere.ca | Michel Beaunoyer

For participants from Quebec and Ontario, this was a unique opportunity to get together and celebrate the 65th anniversary of this company, founded in Montreal in 1960 and still resolutely family-run. These family values were palpable throughout the many activities on the schedule. Under the theme of the road to SUCCESS AT YOUR DOOR, conferences by team members and specialized service providers shared best practices and advice to help participants progress in a constantly changing market.
Managing Customer Lists to Maximize Business Potential

Jan 31, 2025 | autosphere.ca | Michel Beaunoyer

The central customer list, which can be enhanced by numerous specialized modules, holds strong business development potential that dealerships often underutilize. One could say that all dealerships in Quebec record their customer data in a digital document management system (DMS). This data includes contact information for hundreds, even thousands of customers who have purchased or leased new or used vehicles, or have simply visited the service department.
Electric, Hybrid and Gas-Powered Vehicles at the Montreal Auto Show

Jan 17, 2025 | autosphere.ca | Michel Beaunoyer

The 80th edition of the Montreal International Auto Show, running from January 17 to 26 at the Palais des congrès de Montréal, brings together ten more manufacturers than last year, signaling renewed interest in this type of promotional event. The return of these manufacturers, particularly the German ones, demonstrates that the auto show format isn’t obsolete yet.