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3 weeks ago | itprotoday.com | Nathan Eddy |No Jitter

As enterprise adoption of AI accelerates, a new executive role is gaining traction: the Chief AI Officer (CAIO). Once considered optional or experimental, the CAIO is now emerging as a strategic leader tasked with turning AI initiatives into measurable productivity gains. With vague vendor promises and inconsistent internal benchmarks clouding the picture, the CAIO's mission is to align emerging technologies with practical business outcomes — and to separate fact from fiction in the process.

1 month ago | itprotoday.com | Lisa Schmeiser |No Jitter

Upwork released its Future Workforce Index report last week at the same time as Microsoft's Work Trend Annual Index Report. While last week's column focused on Microsoft's report and its framing of AI as the solution for the "capacity gap" between available human talent and the ever-increasing demands of workforce productivity, this week's is going to look at Upwork's framing of the AI-human workforce partnership.

2 months ago | itprotoday.com | Nathan Eddy |No Jitter

Enterprises have embraced hybrid work, but outdated workplace technology is frustrating employees, reducing engagement, and leading to security risks. Poor-quality videoconferencing, outdated AV systems, and restrictive IT policies are stifling productivity. While IT decision-makers focus on security and cost-efficiency, employees are turning to personal devices to bridge the technology gap — thus introducing new risks and inefficiencies.

Feb 13, 2025 | itprotoday.com | Nathan Eddy |No Jitter

Video conferencing platforms like Zoom and Microsoft Teams have become staples, but their functionality hasn't evolved significantly. However, artificial intelligence (AI) is poised to bring transformative changes to enterprise collaboration, with next-generation video capabilities, AI-powered tools, and personal bots promising to streamline workflows and spark creativity.

Nov 29, 2024 | itprotoday.com | Lisa Schmeiser |No Jitter

Generative AI has reached the point in the technology adoption lifecycle where the technology in question has to be sold to both the buyers and the end users. The end users are key - it doesn't matter what the promised ROI on a pricey platform is if all the end users hate it and find a way to avoid using it. has long been a problem for technology professionals because of the security risks it presents.