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To Thrive in an AI-Powered Workplace, Embrace Your Human Skills

1 week ago | itprotoday.com | Lisa Schmeiser |No Jitter

Anyone who's worried about AI taking their job might consider this good news: Employers want your uniquely human behaviors. As reported in HR Drive:Employers are increasingly focused on soft skills during the job hunt, with 60% saying soft skills are more important today than five years ago, according to a June 9 report from TestGorilla. More than 70% of employers said evaluating the whole candidate — both skills, personality and cultural fit — leads to better results.
Will the Chief AI Officer Define Workplace Productivity?

1 month ago | itprotoday.com | Nathan Eddy |No Jitter

As enterprise adoption of AI accelerates, a new executive role is gaining traction: the Chief AI Officer (CAIO). Once considered optional or experimental, the CAIO is now emerging as a strategic leader tasked with turning AI initiatives into measurable productivity gains. With vague vendor promises and inconsistent internal benchmarks clouding the picture, the CAIO's mission is to align emerging technologies with practical business outcomes — and to separate fact from fiction in the process.
New Upwork Report Offers a Path Out of Burnout

1 month ago | itprotoday.com | Lisa Schmeiser |No Jitter

Upwork released its Future Workforce Index report last week at the same time as Microsoft's Work Trend Annual Index Report. While last week's column focused on Microsoft's report and its framing of AI as the solution for the "capacity gap" between available human talent and the ever-increasing demands of workforce productivity, this week's is going to look at Upwork's framing of the AI-human workforce partnership.
Why Workplace Tech Is Failing Workers

2 months ago | itprotoday.com | Nathan Eddy |No Jitter

Enterprises have embraced hybrid work, but outdated workplace technology is frustrating employees, reducing engagement, and leading to security risks. Poor-quality videoconferencing, outdated AV systems, and restrictive IT policies are stifling productivity. While IT decision-makers focus on security and cost-efficiency, employees are turning to personal devices to bridge the technology gap — thus introducing new risks and inefficiencies.
How AI Is Set To Transform Enterprise Communications

Feb 13, 2025 | itprotoday.com | Nathan Eddy |No Jitter

Video conferencing platforms like Zoom and Microsoft Teams have become staples, but their functionality hasn't evolved significantly. However, artificial intelligence (AI) is poised to bring transformative changes to enterprise collaboration, with next-generation video capabilities, AI-powered tools, and personal bots promising to streamline workflows and spark creativity.
Workplace Personas Push AI Adoption

Nov 29, 2024 | itprotoday.com | Lisa Schmeiser |No Jitter

Generative AI has reached the point in the technology adoption lifecycle where the technology in question has to be sold to both the buyers and the end users. The end users are key - it doesn't matter what the promised ROI on a pricey platform is if all the end users hate it and find a way to avoid using it. has long been a problem for technology professionals because of the security risks it presents.
Industry-Specific AI Solutions for Education, Healthcare, and Frontline Workers

Oct 18, 2024 | itprotoday.com | Craig Durr |No Jitter

Zoom's trajectory since the pandemic has been one of adaptation and strategic expansion. At Zoomtopia 2024, Zoom unveiled a new AI-first initiative with industry-specific solutions aimed squarely at sectors like education, healthcare, and frontline work. The move is not only timely but also something I view as essential for maintaining growth as Zoom seeks to build on its post-pandemic strategy.
There Are Five Types of AI Users

Sep 6, 2024 | itprotoday.com | Lisa Schmeiser |No Jitter

A research team at Slack has surveyed 5,000 full-time desk workers to see what motivates them to use AI-enhanced workplace tools and concluded that people fall into one of five different "personas," per the Slack Workforce Lab below : The Maximalist (30%): Maximalists are using AI multiple times a week to improve their work and are shouting from the rooftops about it.
Working On Everything, Everywhere, All at Once

Aug 23, 2024 | itprotoday.com | Lisa Schmeiser |No Jitter

The “future of work” is no longer confined to false dichotomies like in-office/remote or online/offline. It’s all of the above, simultaneously. This article originally appeared on No Jitter. "Companies force a return to office" reliably grabs headlines (as does "companies quietly back down on forcing workers to return to the office") but when the company in question is the one that made remote work possible for all others, the story is especially attention-grabbing.
The Promise – and Perils – of AI Meeting Recaps

Aug 6, 2024 | itprotoday.com | Nathan Eddy |No Jitter

The evolution of AI-aided meeting summary technologies offers significant potential for enhancing productivity and collaboration. These tools can transform meetings by transcribing and summarizing discussions, in theory, allowing participants to focus on active listening and idea-sharing instead of notetaking.