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Oct 1, 2024 | 
forbes.com | Pam Cohen
In so many workplaces, the phrase "we are family" is thrown about by organizations eager to foster a warm, inclusive, and supportive environment. At first blush, that seems positive and welcoming. However, with any implicit promise comes the responsibility to follow through with actions. And just like that, the romanticism of this expression quickly unravels when juxtaposed against corporate actions like layoffs, pay cuts, or more bureaucratic treatment of staff.
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Sep 26, 2024 | 
forbes.com | Pam Cohen
In so many workplaces, the phrase "we are family" is thrown about by organizations eager to foster a warm, inclusive, and supportive environment. At first blush, that seems positive and welcoming. However, with any implicit promise comes the responsibility to follow through with actions. And just like that, the romanticism of this expression quickly unravels when juxtaposed against corporate actions like layoffs, pay cuts, or more bureaucratic treatment of staff.
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Sep 16, 2024 | 
cutimes.com | Ann Davidson |Deedee Myers |Mark Arnold |Pam Cohen
The adoption of chip technology has significantly shifted the responsibility for fraud liability. Credit/Shutterstock The implementation of chip technology in payment cards has significantly transformed the landscape of fraud prevention. In October 2014, a significant shift occurred in chargeback rules, transferring fraud liability to the weakest link at the point of sale (POS). This shift mandated that any entity not equipped with chip-enabled technology would bear the fraud liability.
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Sep 13, 2024 | 
cutimes.com | Deedee Myers |Mark Arnold |Pam Cohen |Tracy Moore
As the most important act a board of directors will take, give CEO selection the time and process your members deserve. Credit/Adobe Stock With a continued wave of industry leaders retiring, now is the time to ensure your credit union takes a strategic approach to succession planning. There is a wide range of approaches to this critically important process.
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Sep 11, 2024 | 
cutimes.com | Mark Arnold |Pam Cohen |Tracy Moore |Heman Daswani
Credit/AdobeStock When you think of brands that create a following of obsessed customers, maybe you think of In-N-Out Burger, Apple or Amazon. It's not a coincidence.
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Sep 9, 2024 | 
cutimes.com | Pam Cohen |Tracy Moore |Heman Daswani |Erica Chiang
Affinity FCU shares the details of its strategies, including a comprehensive benefits program. Credit/AdobeStock Attracting and retaining top talent is an ongoing challenge for many organizations, but credit unions face a unique set of obstacles. Unlike larger financial institutions, credit unions often operate with resource constraints and have less brand recognition, which can make it difficult to compete for top-tier talent.
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Aug 19, 2024 | 
cumanagement.com | David Israelson |John Meyer |Pam Cohen
10 minutes Does your credit union’s strategic plan live in a binder? It should be an ongoing process. Recently, it can seem as though every aspect of society is moving at the speed of light: everything from technology to interest rates, to members’ priorities can change in the blink of an eye. “We are now in a new age. We’re in an environment where the business world is moving at such a fast pace—technology is moving at such a fast pace.
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Aug 19, 2024 | cumanagement.com | David Israelson |John Meyer |Pam Cohen
10 minutes Does your credit union’s strategic plan live in a binder? It should be an ongoing process. Recently, it can seem as though every aspect of society is moving at the speed of light: everything from technology to interest rates, to members’ priorities can change in the blink of an eye. “We are now in a new age. We’re in an environment where the business world is moving at such a fast pace—technology is moving at such a fast pace.
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Aug 14, 2024 | 
forbes.com | Pam Cohen
In today's competitive job market, professionals are increasingly subjected to an arduous interview process, resembling more a reality TV show than a pathway to employment. Simplilearn’s Job Interview Statistics and Trends for 2024 report highlights this trend, noting that companies now prioritize long-term hires, significantly lengthening the recruitment process.
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Jul 25, 2024 | 
cumanagement.com | David Israelson |Pam Cohen |Joy Stephenson-Laws
5 minutes Discover the results of the Boardroom Insights Survey, and uncover the biggest challenges credit union boards face in today's tech-driven world. Credit union boards all work under their own unique structures, histories, and processes. At the same time, they face many common challenges as they seek to do their best work in governing their respective organizations.
