Patrick Henry

Nov 7, 2024 | cuinsight.com | Patrick Henry

“Tell me a story.” In all the history of bedtime, no child has ever begged for a “bedtime statistic.” We’re wired for stories; they resonate with us because, as listeners, we instinctively place ourselves within them. When we founded our company in 2020, our mission went beyond just selling an ecofriendly weedkiller. We aimed to offer a safe, sustainable alternative to the toxic herbicides used by 78 million Americans around their homes.

May 16, 2024 | cuinsight.com | Patrick Henry

Recently, a conversation with an employee left me startled. Despite believing he was content in his role, he confided that he had considered quitting due to feeling disrespected—by me. His revelation was a wake-up call. Reflecting on the incident, I vaguely recalled a moment of frustration that inadvertently led to him feeling belittled and blamed for something beyond his control. It was a stark reminder that our words carry weight and can deeply impact others.

Jan 22, 2024 | cuinsight.com | Randall Smith |Anthony Hernandez |Patrick Henry |Terence Roche

For some time, Cornerstone has been talking about the “smarter bank,” focusing on how our clients must use new skills, knowledge, technology and information to complete the long and tough transformation to the future delivery model. In November, my partner Steve Williams wrote about the Pillars of Smarter Bank Leadership. Today, we are going to look at the smarter bank through another lens: What are things we will see in the future smarter bank organization?

Jan 22, 2024 | cuinsight.com | Anthony Hernandez |Patrick Henry |Nanci Wilson |Sydney Isabelle Mayer

It is January 2024 and the first of many CUInsight articles. By now, many of you are a few weeks past the enactment of your resolutions, promises, and organizational strategies for the new year. So how is it going? I hope you are all on the right course and making progress toward your personal and professional goals.

Jan 22, 2024 | cuinsight.com | Nanci Wilson |Patrick Henry |Sydney Isabelle Mayer |Jenni Speth

Dear Credit Union Executives,I’m a teller. I’m the first person that our members see when they enter our branch. My warm hello and friendly smile set the tone for how people feel walking in. I know our members through and through. From their sick furry family members to their children’s first program at school … I listen. I remember. I know their accounts like it is my own. I learn about their money habits and serve them by offering products that will help them succeed.