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Paul Bates

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Articles

  • Jan 15, 2025 | platinummediagroup.co.uk | Maarten Hoffmann |Tess De Klerk |Paul Bates

    Maarten Hoffmann delves into what someone with a few quid to spare might want for Christmas... https://issuu.com/platinumbusiness/docs/pbm_127_issuu/72?fr=xKAE9_zU1NQ Related Posts 127 Travel: Innsbruck If you’re dreaming of a perfect winter escape — where mountains rise dramatically from the city’s doorstep, where...

  • Aug 9, 2024 | platinummediagroup.co.uk | Paul Bates |Maarten Hoffmann |Joseph Bradfield |Sarah Lyons

    After the pigeon population exploded at Oxford United Football Club, the management knew it had to take action. By Paul Bates, Managing Director, Cleankill Fans were being affected with some having to move seats due to pigeon mess, despite the seats being cleaned a few hours earlier. The problem came to a head during ‘sell out’ matches when there were no spare seats to move supporters to. The solution is flying Harris hawks to scare and unsettle the pigeons, and it’s proving a huge success.

  • Jul 10, 2024 | platinummediagroup.co.uk | Maarten Hoffmann |Paul Bates |Matt Turner

    What has happened to the renowned customer service us Brits were used to - in past times, the envy of the world? We seem to be in a constant spiral to the bottom with just about every company out there. I surveyed a good cross section of people, asking them about their experiences and which companies are winning and which are failing. The results were remarkably similar – but more of that later. No matter how many complaints they receive, the impression is that they don’t give a damn.

  • May 17, 2024 | platinummediagroup.co.uk | Maarten Hoffmann |Paul Bates |Michael Pay |Joseph Bradfield

    A cosmetic surgery chain has sparked a backlash after suing customers who left bad reviews online. Signature Clinics, one of the largest cosmetic surgery chains in the UK, has come under fire after threatening to silence critics and disgruntled former patients. Kate Kronenbach was being sued for up to £10,000 after being left disappointed with her arm-lift surgery in April 2022, and posting a negative review on Trustpilot about it in May 2023.

  • Dec 26, 2023 | abqjournal.com | Paul Bates

    In response to Rebecca Biage's column of Dec. 17 titled "PED has tunnel vision on five-day school weeks," the one thing she seems to have left out is any data at all that indicates that her four-day school plan has any chance of improving education in New Mexico. It sounds more like a previous guest column where young people who spend their workdays on the computer claim they are just as productive as they are for five-day work weeks.

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