Peter Hartin

Mar 21, 2024 | onlinelibrary.wiley.com | Benjamin Freedman |Zhanming Liang |Peter Hartin |Narelle Biedermann

1 INTRODUCTION Emerging as a discrete concept in the late 1990s, ‘workplace incivility’ is defined as low intensity deviant behaviour with an ambiguous intent to damage the target, which breaks the norms of mutual respect in the workplace (Andersson & Pearson, 1999). Uncivil behaviours are characteristically rude and discourteous, revealing a lack of respect towards others. Incivility is different from bullying.