Reetika Fleming

And it's official... I'm PUMPED to be speaking at Celonis' flagship event, Celosphere, in November! So much to share on the future of process intelligence, having just wrapped up a large enterprise survey and in the middle of a product evaluation study. H…https://t.co/bWy3mVsLx4

.@saurabh_hfs making us at HFS Research proud at the NASSCOM BPM India Summit! This study is a must-read, providing a blueprint for the future of the BPM services industry. Get your copy now. https://t.co/WfR79LohR9

So excited to launch this study! The bottom-line: Process intelligence is already making business impact in Global 2000 enterprises. While we have a way to go to learn how to make the best use of this exciting set of technologies, enterprise aspirations a…https://t.co/5c9qX4sciU

So excited to have Marie Myers participating in our upcoming digital roundtable on data-driven finance. If you're an enterprise finance leader, come join our interactive session...we'll be sharing some data from a bring new study on CFO priorities around…https://t.co/pODCwtAeq6

For your weekend watching, Accenture's Chair & CEO Julie Sweet chats with @pfersht about the future of the services industry and the role of talent transformation. #talentstrategy #employeeexperience https://t.co/PjAPR3saXm

Loving the conversation so far. Rohan Murty, Sandeep Dadlani, and @pfersht are agreeing: we need to create easy feedback loops. Employees are eager to engage - when you enable it. What I'm taking away from this conversation; process intelligence technolog…https://t.co/UWdKqRRgEp

Shoutout to one of my favorite new speakers and delegates at the HFS Super Summit, Dan Burnett. If your business is trying to figure out the strategic use of #blockchain, Dan is the man with the plan. #ethereum #emergingtech Enterprise Ethereum Alliance https://t.co/sZR1JqnG56

The systems we have are just not good enough. Clarity for business is becoming clearer and clearer. We’ve got the goals and roadmaps. Policy is not coming fast enough. Closing out the HFS Super Summit, @JoshuaWMatthews wants to see more agency and ambitio…https://t.co/uHHWKxC3iV

"Process intelligence is almost like a black hole...you go light years ahead once you get sucked in!" shares Ben Rayner, Head of Analytics and Process Optimisation, Citi Enterprise on the #automation afterlife panel #HFSSuperSummit HFS ResearchPhil Fersht…https://t.co/2liLiLpQq7

“When people interact with software, they’re creating a complex and unstructured dataset. Organizations are blind to this dataset, and if they can tap this, they can get a significant competitive edge.” Soroco CEO @samsondavidz outlines the opportunity wi…https://t.co/3QkQ0sWzyf

🎵 Laaaaady sharks do do do do do🎵 @ElenaLChristoph and @MelissaJaneOB grill a selection of HFS Hot Vendors, Shark Tank style, to crown the hottest of the hot! HFS Research @davidcushman #HFSSuperSummit https://t.co/fnU0u0XeCk

“The learning infrastructure of this industry sits with the tech service providers…fungability of talent and skill sets will up the innovation index for all”, says @imravikumars , President, Infosys at Day 2 the #HFSSuperSummit HFS Research @pfersht…https://t.co/tVmPK332ol

“We have partner scorecards that tell us how we’re doing, how we’re interacting. We need to consider all stakeholders in our business”, shares Nadeem Saeed …partner experience is critical for the future of business. #experienceisthenewoutcome HFS Research @MelissaJaneOB

How did Travelers set up their employee experience practice to be silo-free? "We started telling people, we need to understand what's happening to most of the employees most of the time. We introduced new metrics, created listening posts, and forums to gi…https://t.co/IDC2rrI0Wq

“CX and EX are in an infinite loop”, says Ritesh Idnani on @MelissaJaneOB’s Cx panel at the #HFSSuperSummit

HFS Research’s very own CX Queen @MelissaJaneOB takes the stage discussing a business reality: customer and employee experiences are the new outcomes. Joined by Tamar Cohen , Ritesh Idnani , Jesse Lewis , @syntheticgreg , Nadeem Saeed , and…https://t.co/1SKrZ9ZtnN

Today, the #metaverse is basically just a user interface, says Dan Burnett from Enterprise Ethereum Alliance. https://t.co/cXzIriVIcW