Rowena Crosbie

1 week ago | businessrecord.com | Kathy A. Bolten |Rowena Crosbie

BY ROWENA CROSBIE, president, Tero InternationalThe atrophy of interpersonal skills doesn’t happen overnight. Watch this Tero Tips video to find out what to do about it. In today’s fast-paced world, it’s easy to over-invest in data and efficiency and to underinvest in the human side of the equation. As automation accelerates and virtual communication dominates, one critical competency is quietly deteriorating: interpersonal skills. Interpersonal skills don’t disappear overnight. They atrophy.

Dec 2, 2024 | businessrecord.com | Michael Crumb |Kathy A. Bolten |Jose Sanchez |Jose Sánchez |José Sánchez |Rowena Crosbie

BY ROWENA CROSBIE, president, Tero InternationalWhenever we meet a new person, we need to quickly have two questions answered. What are those two questions? Watch this Tero Tips video to find out. How are you perceived when you meet someone new? Whenever we meet a new person, we need to quickly have two questions answered. We do this unconsciously as part of our survival instinct. The answers to these two questions guide our behavior in the present moment as well as into future interactions.

Sep 1, 2024 | businessrecord.com | Kathy A. Bolten |Michael Crumb |Rowena Crosbie

BY ROWENA CROSBIE, president, Tero InternationalPredator or prey. Hunter or hunted. Which would you rather be compared to? Check out this Tero Tips video for business lessons from the animal kingdom. The cat is in hot pursuit of the mouse. The cat catches the mouse. Good day for the cat, bad day for the mouse. Or, the mouse out-maneuvers the cat and disappears into a small hole. Bad day for the cat, good day for the mouse. Which are you? Cat or mouse? Hunter or hunted?

Nov 1, 2023 | businessrecord.com | Michael Crumb |Kathy A. Bolten |Rowena Crosbie

BY ROWENA CROSBIE, president, Tero InternationalThe next time you attend a conference, notice how people choose their seats. The predictable pattern provides insight into how we sometimes sabotage our goals. At a concurrent session facilitated by a blind presenter, I laughed out loud when he described the pattern the seating had likely taken in the room. When we enter a room, we first look for someone we know to sit with.

Jun 1, 2023 | businessrecord.com | Kathy A. Bolten |Rowena Crosbie

https://youtu.be/0dlX-o09HQQBY ROWENA CROSBIE, president, Tero InternationalWhen an airplane is in distress, one of the first communications between the crew and air traffic control is to confirm the number of souls on board. They don’t segment the individuals on board by rank or status. There is no differentiation between crew and passengers. There is no divvying up based on gender, age or race criteria. Religious and political affiliations are not counted.