Sara Vaezy

Feb 16, 2024 | hbr.org | John Glaser |Janet Guptill |Sara Vaezy

At first glance, it looks like health care in the United States is ripe for disruption. Digital technology advances have the power to help address the shortcomings of care delivery: It costs too much, its quality isn’t what it could and should be, and millions of people live hundreds of miles from the nearest hospital and/or don’t have a primary care doctor. But for many reasons, the incumbents — established health systems — will be extremely hard to displace. Instead, the winners will be health systems that team up with digital tech companies.