Seth Kugel

3 weeks ago | nytimes.com | Seth Kugel

Last Sept. 26, I booked a ski trip for my family at a Sheraton Vacation Club property in Steamboat Springs, Colo., for December - or so I thought. As soon as I saw the confirmation email, I realized I had actually booked a reservation for that very night, Sept. 26. I assume the dates somehow reset as I navigated the website.

4 weeks ago | flipboard.com | Seth Kugel

10 hours agoCanadian Travel To US Plummets Following Trump’s Tariff ThreatsCanadians, once the top international visitors to the US, are staying home. After US President Donald Trump’s tariff threats, former Prime Minister Justin Trudeau urged people to travel domestically. It worked; February saw a 13% drop in air travel and a 23% decline in land crossings to the US compared to last year, according to Statistics Canada.

4 weeks ago | nytimes.com | Seth Kugel

When the airport shut down travelers were on the hook for reservations that could not be canceled, expensive new flights and missed events that airlines don't reimburse for. How can you protect yourself next time? Last Friday's power outage in Heathrow Airport disrupted vacations across the world, causing countless thousands of travelers to miss prepaid reservations and forgo long-anticipated adventures.

1 month ago | businessandamerica.com | Seth Kugel

Last summer, I booked a five-day sailing trip with Tall Ship Experience, a company based in Spain. For 1,350 euros, or $1,450, I would be a volunteer on the crew of the Atlantis, sailing between two ports in Italy. But eight days before, I had a bad fall that resulted in multiple injuries, including eight stitches to my face that doctors said I could not expose to sun or water. The Tall Ship Experience website clearly states that I could cancel for a full refund up to seven days before the trip.

1 month ago | nytimes.com | Seth Kugel

Last summer, I booked a five-day sailing trip with Tall Ship Experience, a company based in Spain. For 1,350 euros, or $1,450, I would be a volunteer on the crew of the Atlantis, sailing between two ports in Italy. But eight days before, I had a bad fall that resulted in multiple injuries, including eight stitches to my face that doctors said I could not expose to sun or water. The Tall Ship Experience website clearly states that I could cancel for a full refund up to seven days before the trip.