Seth Kugel
Columnist, Tripped Up at The New York Times
Tripped Up columnist @nytimestravel. Send travel problems/conundrums to [email protected]. Unresolvable: 🇧🇷pão de queijo or 🇨🇴 pandebono?
Articles
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3 weeks ago |
nytimes.com | Seth Kugel
After our columnist inquired about a surprise bill for a whale-watching outing, Holland America changed the way it handles passengers wait-listed for excursions. In early January, my partner and I took a Holland America Line cruise in Baja California, Mexico. Months earlier, we had put our names on a waiting list for a $400-a-person whale-watching shore excursion that was scheduled for the fourth day of the cruise.
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3 weeks ago |
flipboard.com | Seth Kugel
Royal Caribbean Just Dropped a Look Inside Its Newest Destination in Mexico—and It Has White-sand Beaches, the Tallest Waterslide in the Americas, and the World's Longest Lazy RiverRoyal Caribbean is opening a new destination on Mexico's Caribbean coast in 2027: Perfect Day Mexico. Keep reading to learn what the 200-acre paradise will offer. Following the success of Perfect Day at CocoCay, Royal Caribbean’s private Bahamian island, the cruise company announced its plans to …
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1 month ago |
nytimes.com | Seth Kugel
When the low-cost airline asked for 20 volunteers to take a later flight, one of them never received the promised voucher. Was a handwritten list to blame? In March 2024, I was awaiting my $96 Frontier Airlines flight from Fort Lauderdale, Fla., to Trenton, N.J., when gate agents announced they were seeking 20 volunteers to fly the next day instead, in order to lighten the aircraft's load. The offer: an $800 credit for a future flight. (Or was it multiple future flights?
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1 month ago |
myheraldreview.com | Seth Kugel
Dear Tripped Up,Dear Allison,Federal rules require airlines to refund any reservations canceled within 24 hours of booking. Does a similar law exist for hotel rooms and vacation rentals? No. But if it did, it wouldn’t have helped you anyway, because of the nature of your error. The 24-hour cancellation rule for airfare applies only if you book a flight seven or more days in the future; you booked a room for mere hours before your (mistaken) travel dates.
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1 month ago |
rethinking65.com | Seth Kugel
A March 21 power outage in Heathrow Airport disrupted vacations across the world, causing countless thousands of travelers to miss prepaid reservations and forgo long-anticipated adventures.
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What are the pros and cons of voluntarily giving up your seat on an overbooked flight? Here's one more for the "cons" side: https://t.co/5wrri6XcOQ
For my @nytimestravel column, I resolve disputes between travelers and (usually) big corporations. Today, it's a very small (and admirably stubborn, but definitely wrong) non-profit. Have an issue for the column? Reach me at [email protected]. https://t.co/nbFax7x6Rf
If your Airbnb is burglarized, you better have insurance because the company will only cover you if you meet very specific conditions...and not always then, either. https://t.co/oi7S18bkzW by me via @nytimestravel