Steven Chrappa

Mar 17, 2025 | hotelnewsresource.com | Veronika Mercier |Johannes Vocke |Steven Chrappa |Tina Markowitz

The Complete Guide to Hotel Operations - Image Credit EHL Hospitality Business School    Hotels are multifaceted businesses, with many teams working together to drive success. Consequently, hotel operations management is a complex field requiring detailed business knowledge and human-centric leadership skills. Hotel operations involve every department from the front desk and housekeeping to facilities maintenance, marketing and HR.

Mar 17, 2025 | hotelnewsresource.com | Johannes Vocke |Steven Chrappa

Sophie Perret, Managing Director at HVS London - Image Credit HSMAI Europe    Welcome to the 5th edition of Hospitality’s Leading Voices – your gateway to the bold ideas and visionary minds reshaping the future of hospitality! This Month’s Game-Changer: Sophie Perret, Managing Director at HVS London. With over two decades of hospitality expertise, Sophie Perret leads the advisory division at HVS London, specializing in hotel valuation and investment across EMEA.