Veronika Mercier

1 month ago | hotel-online.com | Veronika Mercier |Caroline Palmer

Hotels are multifaceted businesses, with many teams working together to drive success. Consequently, hotel operations management is a complex field requiring detailed business knowledge and human-centric leadership skills. Hotel operations involve every department from the front desk and housekeeping to facilities maintenance, marketing and HR. And of all the facets of a hotel business, operations present the biggest opportunity to enhance performance and optimize commercial outcomes.

1 month ago | hotel-online.com | Caroline Palmer |Veronika Mercier

By Veronika MercierHotels are multifaceted businesses, with many teams working together to drive success. Consequently, hotel operations management is a complex field requiring detailed business knowledge and human-centric leadership skills. Hotel operations involve every department from the front desk and housekeeping to facilities maintenance, marketing and HR.

2 months ago | hotelnewsresource.com | Veronika Mercier |Johannes Vocke |Steven Chrappa |Tina Markowitz

The Complete Guide to Hotel Operations - Image Credit EHL Hospitality Business School    Hotels are multifaceted businesses, with many teams working together to drive success. Consequently, hotel operations management is a complex field requiring detailed business knowledge and human-centric leadership skills. Hotel operations involve every department from the front desk and housekeeping to facilities maintenance, marketing and HR.