Jackie Brown

1 month ago | cuinsight.com | Jim Bouchard |Sharon Camper |Nick Olexa |Jackie Brown

It’s getting worse by the week. In the relentless pursuit of efficiency, more and more companies—especially big banks—are turning to automation. And it sucks. If you can keep it human, you’ll have a serious competitive advantage. You’ll deliver what most banks no longer do: a connection with a real human being who actually cares. There is a balance to be struck, of course. Members want streamlined access to routine functions—checking balances, transferring funds, making payments.

2 months ago | cuinsight.com | Nanci Wilson |Nick Olexa |Jackie Brown |Robbie Young

If you have ever been to the GAC in Washington DC, you know that you had better purchase some good shoes beforehand. It’s an intense week of networking, advocating, and education. With speakers that you don’t want to miss, vendors you want to make sure to see, and peers from near and far at every turn—the GAC train simply doesn’t stop. AND just when you think you may have a moment to sit…*Bing*An email inviting you to a social.

2 months ago | cuinsight.com | Tansley Stearns |Jackie Brown |Robbie Young |Joy Smith-Durant

Community Financial Credit Union Tansley Stearns is the president & ceo at Community Financial Credit Union. “No” is not a word in Tansley’s vocabulary.

2 months ago | cuinsight.com | Jackie Brown |Robbie Young |Joy Smith-Durant |Patty Corkery

I used to think leadership came with a title. Until I saw something different firsthand. When I started working at a credit union, I expected leadership to come from the top—the C-suite, the VPs, the ones with the authority. But what stood out to me were the hidden leaders. These weren’t the executives with big titles. They were employees who had been there for decades. The go-to people. The ones everyone trusted for insight, guidance, and problem-solving.

Nov 5, 2024 | goodhousekeeping.com | Jackie Brown

My daughter is about to turn 15 and the teenage parties have started. If she’s anything like me (which she certainly is) I’m sure she’ll throw herself into them with as much abandon as I once did. We’ve already had chats about avoiding drink and drugs, but at least there’s one thing I know she and her friends are a lot less likely to try than my generation: smoking.