Tony Plec

2 months ago | forrester.com | Tony Plec |Dave Frankland |Peter Ostrow

Pet adoption is often a high point for many people when creating memories. Do you remember the excitement of bringing home your first pet? The joy of a new furry family member, however, comes with responsibility and preparation. You likely spent hours researching breeds, finding veterinarians, debating names, and preparing your home. Well, adopting an internal product management approach also requires careful planning, commitment, and a readiness to embrace change.

Apr 26, 2024 | forrester.com | Craig Le Clair |Katie Fabiszak |Tony Plec

RPA companies have embraced generative AI (genAI) technology to keep pace with competition from OpenAI, Google, countless startups and incumbent portfolio vendors. They have demonstrated how it can build bots and create document extraction models, arrange complex business travel, and provide guidance in health care. Yet, many Forrester clients are skeptical that RPA companies can remain relevant in this brave new genAI world.

Apr 26, 2024 | forrester.com | Tony Plec |Cristina De Martini

Ask a friend or colleague about the last book they read, and you’ll probably hear people recount lessons they learned from a good historical biography or something tied to their professional area of interest. But ask them about a recent read they most enjoyed, and you’ll often hear: “A mystery!” This should not be surprising — mysteries have long been a literary staple, as well as a genre frequently explored in movies and on television.