Wendy Stevens

Feb 4, 2024 | hotelexecutive.com | Jennifer Nagy President |Jennifer Nagy |Wendy Stevens |Steve Turk

FOCUS: SAVE SHARE TEXT SIZE PRINT COMMENT PDF Modern consumers expect personalized experiences in many aspects of their lives - from online shopping to streaming services - making it very important that hotels find ways to offer the same level of personalization that travelers expect in their next hotel stay.

Feb 4, 2024 | hotelexecutive.com | Jennifer Nagy President |Jennifer Nagy |Wendy Stevens |Steve Turk

FOCUS: SAVE SHARE TEXT SIZE PRINT COMMENT PDF Modern consumers expect personalized experiences in many aspects of their lives - from online shopping to streaming services - making it very important that hotels find ways to offer the same level of personalization that travelers expect in their next hotel stay.

Dec 6, 2023 | costar.com | Wendy Stevens

Hospitality, as an industry, is at a crossroads. Hotel professionals are passionate, trained, dedicated — and often burned out. Our industry never stops. We are pushing the boundaries of excellent service 24/7, 365 days a week, and guest expectations never take a day off. Success in hospitality is hard-earned and often demanding, yet we say we promote work-life balance among our workers. We, as hoteliers, can no longer afford just to say it.