Steve Turk
I help hospitality brands achieve their goals with creative solutions to everyday challenges. ⭐️Honored as a Top 100 Most Powerful in USA Hospitality by IHI.
Articles
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2 months ago |
thehospitalitymentor.com | Steve Turk
In this exciting episode of The Hospitality Mentor Podcast, we sit down with Mary D’Argenis-Fernandez , President and Founder of MDA Hospitality Solutions. Mary shares her incredible journey from starting her hospitality career at Walt Disney World at 16 to now celebrating 10 years of success with her own company.
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Oct 5, 2024 |
thehospitalitymentor.com | Steve Turk
By: Steve TurkDuring a recent stay at the Four Seasons Miami, I was reminded of how the smallest details can create the biggest impact. In the world of hospitality it’s often the subtle, thoughtful touches that leave the most lasting impressions. The Four Seasons is known for its luxury, but what truly sets them apart is their dedication to perfecting the guest experience through personalization and attention to detail. The good news?
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Aug 28, 2024 |
thehospitalitymentor.com | Steve Turk
Pickleball is making waves across the U.S. for good reason. As Scott shared, “Pickleball is hugely popular in the United States right now. It’s extremely easy to play, sociable, and really fun.” With its simple rules and easy learning curve, it appeals to guests of all ages, making it an ideal amenity for hotels looking to create memorable experiences. Unlike other racquet sports, Pickleball courts don’t require much space, which makes them a practical addition to almost any property.
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Aug 17, 2024 |
thehospitalitymentor.com | Steve Turk
By: Steve TurkRecently, I had the pleasure of interviewing Curtis "50 Cent" Jackson, a name that resonates not just in the music industry but also in the world of business. While Curtis is known for his undeniable influence in entertainment and his entrepreneurial acumen, this time our discussion centered on something a bit more effervescent—his luxury champagne brand, Le Chemin du Roi.
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Aug 17, 2024 |
thehospitalitymentor.com | Steve Turk
By: Steve TurkIn today's fast-paced, technology-driven world, the need to disconnect has never been more pressing. Enter Freewyld, a groundbreaking hospitality brand founded by Eric D. Moeller, which offers a refreshing antidote to our hyper-connected lives. Freewyld is not just another getaway destination; it's a carefully crafted experience that encourages guests to unplug from technology and immerse themselves in nature.
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Most Hotels Are Selling the Wrong Thing I’ve noticed that most hotels focus on selling rooms, rates, and amenities, but the ones winning today? They’re selling something entirely different. They sell the feeling guests want to have. Think about it: -People don’t book a luxury
A month ago, I launched my book Hospitality Unlocked, and sales were trickling in some here, and a few there. It was exciting, but progress felt slow. Then, this past weekend, something changed. I sold 150 books in just 2 days! To some, that number might not seem like much.
I’ve noticed that most hotels focus on ADR, RevPAR, and occupancy when measuring success. But the real money? It’s hidden in the guest experience. After years of working with top hotels and resorts, one thing is clear... hotels are overlooking massive revenue opportunities, not