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A Team Culture Built on Support: Inside Monday.com’s Customer Experience Team

5 days ago | builtinnyc.com | Taylor Rose

When a patient is rushed into an operating room after an emergency, they aren’t treated by a single doctor, left alone to diagnose and triage what’s wrong; it’s a team of skilled surgeons, leaning on one another’s strengths. For Monica Royal, a customer experience advocate, tackling a customer experience problem at monday.com feels a little like stepping into an operating room, with an elite team by her side.
MarketAxess Appoints New Group Chief Operating Officer

1 week ago | builtinnyc.com | Ashley Bowden

MarketAxess, a New York-based company operating an electronic trading platform, recently announced an update to its leadership team. Dean Berry joined the company as group chief operating officer and chief executive officer of EMEA and APAC. Serving more than 2,100 firms, the company’s platform improves trading efficiency, offering a diverse pool of liquidity and providing increased cost savings.
Superblocks Secures $23M in Series A Funding Round

1 week ago | builtinnyc.com | Mia Goulart

Superblocks, a New York-based software development platform, has secured $23 million in a Series A funding round, with investments from Kleiner Perkins, Spark Capital, Greenoaks and Meritech Capital. According to a news release, the company plans to use the funding to address the growing security challenges of AI-generated applications. As AI makes it easier for non-technical employees to build software, the risk of security breaches and compliance issues has increased.
Yext Secures $200M Loan to Fuel Growth Initiatives

2 weeks ago | builtinnyc.com | Ashley Bowden |With AI

Yext has secured a $200 million senior secured term loan from BlackRock, a move aimed at supporting the company’s growth and strategic initiatives. This new debt facility will enable Yext to pursue market expansion and acquisitions. The facility replaces Yext’s previous revolving credit facility with Silicon Valley Bank, which was set to expire at the end of 2025.
Celonis Deepens Swiss Presence With Zurich Office Opening

2 weeks ago | builtinnyc.com | Ashley Bowden

Celonis, a company specializing in process mining technology, recently announced its expansion plans in Switzerland. The company is furthering its existing presence in the country by moving into a new office in Zurich and enabling data to be hosted in a local Swiss data center. The move will enable Celonis to better serve its local customer base, making it easier for them to comply with Switzerland’s strict data protection laws.
Growing The Career You Want: How Huntress Supports Professional Development | Built In NYC

2 weeks ago | builtinnyc.com | Taylor Rose

When Tyler Benson blocks off time on his calendar for professional development, it could mean a myriad of things: Reading a chapter in a book that his manager recommended. Listening to a lecture in his Harvard Business School class, or chatting with his coach from BetterUp, a virtual coaching platform. But one thing he doesn’t have to worry about is paying for any of it. His employer Huntress, an enterprise-grade, people-powered cybersecurity company, is happy to pick up the tab.
Button Finance Advances AI-Powered Platform With $5M Raise

2 weeks ago | builtinnyc.com | Ashley Bowden

Button Finance, a company operating in the home equity lending space, announced $5 million in Series A funding. The round was led by Hildene Capital Management and will help Button advance its AI-powered platform. The company’s digital solution leverages an AI underwriting engine to help homeowners access their home equity about five days following their application submission. Button Finance’s new capital will enable it to expand its product offerings and further develop its platform’s tech.
Agentic AI Platform Sweep Raises $22.5M Series B Round

2 weeks ago | builtinnyc.com | Ashley Bowden

Sweep, a company offering an agentic workspace platform for Salesforce and HubSpot, announced a round of Series B funding led by Insight Partners. The $22.5 million raise also saw participation from Bessemer Venture Partners. The company’s infrastructure solution helps businesses anticipate change and adapt their operations accordingly. It provides real-time insights into system performance, enabling companies to pinpoint friction and strategies to resolve it.
Rokt Expands Leadership Team With CPO and SVP Appointments

2 weeks ago | builtinnyc.com | Ashley Bowden

Rokt, a New York-based provider of AI-powered e-commerce solutions, announced several appointments to its leadership team. Dhruv Patel is the new chief product officer, Claire Southey has been named chief AI officer and Pete Davies rejoins the company as senior vice president of advertiser partnerships.
Good Ideas Can Come From Anywhere: 3 Engineering Teams That Encourage Experimentation and Innovation | Built In NYC

2 weeks ago | builtinnyc.com | Taylor Rose

How Tech Teams at Calm, Bilt Rewards and Flourish build through experimentation. Written byTaylor Rose Published on May. 20, 2025 Sometimes a seemingly small side project can become a milestone on a product roadmap — just ask the engineering team at Calm. “On our teams, we encourage side projects throughout the year, which have led to both technical improvements and exciting user-facing product enhancements,” Yusuf Modan, senior engineering manager, said.