Charter

Our goal is to revolutionize workplaces and usher in a new age of vibrant organizations where every employee can succeed. Charter achieves this by connecting research with real-world application—providing individuals with practical strategies for effective work. We share insights through an email newsletter and various content formats, organize events for workplace leaders, and provide an online training course on hybrid work in collaboration with Nomadic. We also partner directly with organizations. This is just the beginning, and we invite you to connect with us to share your thoughts or requirements.

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Newsletter (Digital), Online/Digital

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Articles

The case for a ‘chief work officer’

5 days ago | charterworks.com | Kevin Delaney

· 4 min read With Charter Pro, get unlimited access to: In-depth reporting, exclusive analysis, and essential research to stay ahead on critical workplace issues and navigate the future of work Three premium, expert-led newsletters per week for quick decision-making insights Templates, toolkits and benchmarks to effectively lead and implement key initiatives Exclusive live events and on-demand workshops for unique networking and upskilling opportunities
Employer brand strategies that boost business performance

6 days ago | charterworks.com | Kevin Delaney

Featured in today's newsletter:The impact of an employer brand on business performance. AI and diamond-shaped organizations. Why you should stay in the room after delivering bad news. Anthropic CEO Dario Amodei warns that AI could eliminate half of entry-level white-collar jobs in the next five years. “We, as the producers of this technology, have a duty and an obligation to be honest about what is coming,” Amodei told Axios.
The return-to-office reality gap

1 week ago | charterworks.com | Brian Elliott

The return-to-office reality gap Published on May 29, 2025 · 3 min read Art: Charter / Photo: Jelena Danilovic & gorodenkoff, iStock By Brian Elliott Fortune 500 companies are leading a significant shift in workplace policies, with full-time office mandates nearly doubling from 13% to 24% since Q4 2024, according to the latest Flex Index data.
Who does AI help the most?

1 week ago | charterworks.com | Kevin Delaney

Featured in today's newsletter:Whether AI widens or narrows performance gaps between workers. The widening gap between RTO policies and actual worker attendance. The hairstyle that has become an online recession indicator. UBS has started creating synthetic videos of its analysts explaining their research, according to the Financial Times.An AI tool converts the research into a script, which the analyst approves. That script then gets converted into a video, featuring an AI avatar of the analyst.
Steal this idea: Benefits home mailers

2 weeks ago | charterworks.com | Michelle Peng

· 1 min read When I talked to Paul Marchand, chief human resources officer of Charter Communications, for an upcoming story on the company’s new employee stock purchase program, one feature of the program’s rollout stuck out to me. Rather than rely on digital and in-person communications in emails, the company’s internal communications portal, and town halls, Charter also sent out physical mailers to the homes of all eligible employees.
Reassessing which workers AI actually helps

2 weeks ago | charterworks.com | Jacob Clemente

The New Employer Brand Summit starts in Days Hours Minutes Seconds Learn more→ Read next: Pro Playbook Leadership Pro Office design Collaboration Pro Book briefing Communication
How grads can futureproof themselves as career ladders weaken

2 weeks ago | charterworks.com | Michelle Peng

With the “bottom rung of the career ladder breaking,” according to Aneesh Raman, chief economic opportunity officer at LinkedIn, new graduates and other workers early in their careers face less certain paths for getting professional toeholds and experience that can serve them over their lifetimes. That also ups the stakes for managers and mentors to help young workers identify and cultivate the skills that will best serve them.
Building your own email assistant

2 weeks ago | charterworks.com | Jacob Clemente

Pete Koomen, co-founder of Optimizely and a group partner at Y Combinator, recently wrote an essay critiquing the way many companies build their AI products today, citing the example of Gmail’s AI assistant, which still isn’t very useful. The essay is worth reading if you’re interested in AI product design, but many people will be more interested in a demo he includes in the post.
Book Briefing: ‘Speak, Memorably’ by Bill McGowan

2 weeks ago | charterworks.com | Michelle Peng

· 2 min read In Speak, Memorably, author Bill McGowan applies his experience as a communications consultant and former broadcast journalist to offer advice on how to make presentations more thoughtful, engaging, and memorable.
What Cisco does with 50% of AI savings

2 weeks ago | charterworks.com | Kevin Delaney

Featured in today's briefing: What Cisco teams who save money using AI get to do with half of it. How “emotional dependence” on AI is affecting young workers. What to do instead of catastrophizing. AI has already replaced a couple hundred HR workers at IBM, Arvind Krishna, the company’s CEO, told The Wall Street Journal.