Retail Technology Innovation Hub (RTIH)

1 day ago | retailtechinnovationhub.com | Rachel Lawler

Australians can now earn Velocity Points on DoorDash deliveries of food, groceries and other essentials, helping them to earn flights, upgrades and travel experiences through the scheme. To mark the launch, new and existing DoorDash customers will receive 2,000 bonus Velocity Points when they link their Velocity Frequent Flyer number and place an order before 12th August 2025.

2 days ago | retailtechinnovationhub.com | Rachel Lawler

TrusTrace, a platform for supply chain traceability and compliance data management, has launched a new data hub designed to help retailers and brands gain real-time insights into their supply chains, streamline compliance and respond to growing demand for transparency and sustainability. Using artificial intelligence (AI), the new platform brings together supplier, brand, and third-party data to provide a single, reliable source of information.

1 week ago | retailtechinnovationhub.com | Rachel Lawler

New research from digital receipt provider Yocuda finds 71% of UK grocery customers choose a digital receipt when offered one in-store, rising to 81% of those who buy groceries every day. Yocuda surveyed 1,015 UK consumers about their grocery shopping habits, with 79% stating they would like to receive a digital receipt each time they use their loyalty card in-store and 63% expecting retailers to provide personalised offers based on their purchasing history.

1 week ago | retailtechinnovationhub.com | Rachel Lawler

While most retailers (85%) say their stores remain their primary growth channel, 62% noted that customers are demanding store experiences that they cannot currently provide. Point of sale (PoS) technology is a particular issue for most retailers, with just 47% agreeing that their current system supports an innovative or differentiated store experience. A third of survey respondents say their PoS is actively holding them back.

1 week ago | retailtechinnovationhub.com | Rachel Lawler

Japan-based sizing technology specialist Makip upgrades its Unisize 3D technology to provide online shoppers with an avatar of themselves, tailored to their unique body shape. Using Unisize 3D, online shoppers will be able to virtually try on fashion purchases and check their appearance from four angles -front, back, left and right - to see how the item will fit them before ordering. Retail Economics found in 2024 that 17 out of every 100 products sold online are returned.