The ChannelPro Network

The ChannelPro Network offers specialized business and technology insights tailored for IT channel partners that work with small and midsize businesses (SMBs). Through its online platforms, live events, and the monthly ChannelPro-SMB magazine, The ChannelPro Network provides essential expert opinions, analysis, news, product reviews, and guidance crucial for the success of channel partners. Daily, it highlights viewpoints from partners, vendors, distributors, and analysts. No other media organization prioritizes the small and midsize IT sector like The ChannelPro Network.

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Computers Electronics and Technology/Computer Hardware

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Articles

Step by Step Guide: Managing the Critical First 5 Minutes of a Client Crisis

1 week ago | channelpronetwork.com | Michael Siggins

Every MSP dreads this situation. When you answer your phone, a panicked client on the other end describes something you never want to hear. Ransomware. Sabotage. A fire in the server room. When it comes to MSP client crisis situations, it’s not if they will happen; it’s when. When they do happen, the way you react in the first five minutes can set the tone for the entire recovery process — or make everything worse.
Ingram Micro Teams with Alvaka to Offer Emergency Ransomware Recovery to Partners

1 week ago | channelpronetwork.com | Michael Siggins

News & Articles Ingram Micro has launched a strategic partnership with Alvaka to offer its U.S. channel partners direct access to “break the glass” for ransomware remediation services. As ransomware attacks escalate in frequency and cost, Ingram Micro has launched a strategic partnership with Alvaka to offer its channel partners direct access to emergency ransomware remediation services.
Compliance Scorecard’s Big Bet on MSPs: Less Noise, More Proof

1 week ago | channelpronetwork.com | Anjali Fluker

New Products & Platforms, News & Articles See how the Compliance Scorecard platform’s latest upgrade transforms CaaS management for MSPs with automation tools, SAT metrics, and more. Compliance Scorecard’s latest platform upgrade represents a strategic shift.
How Will AI Change the Asset Management Game?

1 week ago | channelpronetwork.com | Anjali Fluker

Business Tools The primary benefit of technological innovations such as machine learning and AI is improved productivity for stakeholders of valuable assets. These innovations radically help reduce the time it takes to make a decision. Asset tracking and asset lifecycle management systems have been around for decades.
Why the Channel Should Be Hyper Focused on Hybrid Cloud Security Competency

1 week ago | channelpronetwork.com | Anjali Fluker

Business Tools More than than 72% of organizations exist in the hybrid cloud. As the workforce continues to adapt and evolve, that percentage will only grow. Today, companies offer more options for remote work than before the pandemic.
What Can MSPs Learn from the Booking.com Hotel Phishing Scam?

1 week ago | channelpronetwork.com | Anjali Fluker

Business Tools Recent attacks in the hospitality sector’s digital infrastructure underscore the critical need for robust and well-prepared MSPs that are managing security infrastructure. Each news-making data breach gives business leaders another reason to not underestimate hackers’ resourcefulness.
A Deeper Dive into TikTok's Data Privacy Issues and Potential Ban

1 week ago | channelpronetwork.com | Anjali Fluker

News & Articles, Resources Data collection practices — a contentious topic across most social media platforms — occupy center stage with TikTok. The meteoric rise of TikTok with its endless stream of short-form videos has captivated billions of users worldwide.
What if Darth Vader Ran an MSP?

1 week ago | channelpronetwork.com | Michael Siggins

News & Articles What if iconic leaders like Darth Vader, Iron Man, or Ellen Ripley from Alien ran your MSP? Explore the strengths and pitfalls of leading with force, innovation, ego, and grit. Leading an MSP is hard. Angry customers, tough deadlines, and emergency tickets can take a lot out of a person. While some thrive on the stress, other personality types don’t handle it well.
Pop Culture Meets IT: What MSPs Can Learn About Stellar Customer Service from Movies, TV, and Taylor Swift

1 week ago | channelpronetwork.com | Michael Siggins

Level up your customer service with lessons from The Avengers, Tay Tay, and “Schitt’s Creek.” MSPs in today’s fast-paced IT landscape seek to stay ahead of the competition with outstanding customer service. However, some of the best insights won’t come from business seminars or data centers but from pop culture. Whether it’s a movie scene, TV character, or iconic song lyric, entertainment offers lessons that resonate with the challenges MSPs face daily.
Famous Failures: Extremely Important Lessons for MSPs

1 week ago | channelpronetwork.com | Michael Siggins

We’re finding insight from historical disasters, infamous debacles, and product flops. We’ll give you our spin on each noteworthy failure and connect it to a valuable lesson for MSPs. Dale Carnegie famously said, “Develop success from failures. Discouragement and failure are two of the surest stepping stones to success.” In this series, we’re finding lessons from failure through historical disasters, infamous debacles, and product flops.