Alenka Grealish

3 weeks ago | celent.com | Alenka Grealish |Bob Meara |Michael Bernard

Digital banking platform (DBP) capability has evolved significantly since Celent's 2022 vendor comparison. First, some leading functionality then has become table stakes today. Second, Celent finds new areas of differentiation emerging, including new models that represent a clear divergence from the offerings of just two years ago. As a result, choosing a new DBP today will be far more impactful on a financial institution’s (FI) future success than in years past.

3 weeks ago | celent.com | Keith Raymond |Alenka Grealish

It is early days for generative AI (GenAI) and adoption across insurers—and even earlier days for AI agents and agentic AI adoption. In Celent’s recently released third annual survey on GenAI usage in insurance, 22% of participating insurers stated that they plan to have an agentic AI solution in place by year-end 2026.

1 month ago | celent.com | Alenka Grealish |Bob Meara |Michael Bernard

Digital banking platform (DBP) capability has evolved significantly since Celent's 2022 vendor comparison. First, some leading functionality then has become table stakes today. Second, Celent finds new areas of differentiation emerging, including new models that represent a clear divergence from the offerings of just two years ago. As a result, choosing a new DBP today will be far more impactful on a financial institution’s (FI) future success than in years past.

2 months ago | celent.com | Alenka Grealish

20 March 2025 A confluence of forces is making small business credit ripe for reinvention. Due to demand-supply gaps and persistent dissatisfaction, small business credit revenues are up for grabs. Lenders harnessing artificial intelligence (AI) and generative AI (GenAI) to lower cost to serve while improving customer experience and risk pricing will overcome the historical challenges of generating sufficient returns and win market share.

Mar 6, 2025 | celent.com | Michael Bernard |Alenka Grealish |Bob Meara

6 March 2025Spotlighting Functionality and Technology Innovation This is the preamble report to our series, Retail Digital Banking Platforms: 2025 XCelent Awards, Powered by VendorMatch. Powerful market and technology forces are converging to influence the digital channel strategies of financial institutions. Digital banking platform (DBP) vendors are responding with innovative new offerings to meet these needs.