Bob Meara

3 weeks ago | celent.com | Alenka Grealish |Bob Meara |Michael Bernard

Digital banking platform (DBP) capability has evolved significantly since Celent's 2022 vendor comparison. First, some leading functionality then has become table stakes today. Second, Celent finds new areas of differentiation emerging, including new models that represent a clear divergence from the offerings of just two years ago. As a result, choosing a new DBP today will be far more impactful on a financial institution’s (FI) future success than in years past.

1 month ago | celent.com | Alenka Grealish |Bob Meara |Michael Bernard

Digital banking platform (DBP) capability has evolved significantly since Celent's 2022 vendor comparison. First, some leading functionality then has become table stakes today. Second, Celent finds new areas of differentiation emerging, including new models that represent a clear divergence from the offerings of just two years ago. As a result, choosing a new DBP today will be far more impactful on a financial institution’s (FI) future success than in years past.

Mar 6, 2025 | celent.com | Michael Bernard |Alenka Grealish |Bob Meara

6 March 2025Spotlighting Functionality and Technology Innovation This is the preamble report to our series, Retail Digital Banking Platforms: 2025 XCelent Awards, Powered by VendorMatch. Powerful market and technology forces are converging to influence the digital channel strategies of financial institutions. Digital banking platform (DBP) vendors are responding with innovative new offerings to meet these needs.

Mar 5, 2025 | celent.com | Michael Bernard |Alenka Grealish |Bob Meara

5 March 2025Spotlighting Functionality and Technology Innovation As we undertake extensive research on digital banking platforms, we have compiled this preamble report to our series, Small Business Digital Banking Platforms: 2025 XCelent Awards, Powered by VendorMatch. Forces similar to those impacting retail digital banking are converging to set a new bar in small business digital banking. Digital banking platform (DBP) vendors are responding with innovative new offerings to meet these needs.

Sep 27, 2024 | celent.com | Bob Meara

27 September 20242024 XCelent Awards, powered by VendorMatch Once the exclusive domain of large enterprises, intelligent virtual assistants (IVAs) based on conversational artificial intelligence (CAI) are quickly moving down market. In retail banking, they are doing so largely through CAI specialist firms with prebuilt and tuned natural language understanding (NLU) models and intent libraries designed for quick time to value.