Arte Nathan

Mar 5, 2023 | hotelexecutive.com | Arte Nathan |Julie Cheetham |Rachel Fischbach |Cara Silletto

HOTEL BUSINESS REVIEW MARCH FOCUS: Hotel Human Resources Proactivity and Empathy Win The Battle for Talent By Susan Sanders EVP & Chief Human Resources Officer, Hospitality Ventures Management Group | March 2023 SAVE SHARE TEXT SIZE PRINT COMMENT PDF If you read the headlines, the COVID-19 pandemic gave birth to the Great Resignation and "quiet quitting" in 2022, which has in turn beget its own offspring in 2023 – quiet hiring.

Mar 5, 2023 | hotelexecutive.com | Mackman ES |Mia A. Mackman |Arte Nathan |Julie Cheetham

In earlier times, large private estates were common features in popular and key regions worldwide. Before World War 1, estates, mansions, and oversized residential living, if attainable, were common lifestyle choices for elite and wealthy families. These properties continued to flourish and were built through the industrial revolution and continue to be built today. Meanwhile, property values have outgrown the wherewithal of new generational reach with the passing of time.

Feb 26, 2023 | hotelexecutive.com | Brett Byers |Cynthia Schuler |Arte Nathan |Cleo Clarke

Coming up in April 2023... Guest Service: Exceeding Expectations When guests check into a hotel, they have expectations of quality customer service. They expect to have their needs met in a professional manner, they desire a certain level of comfort, and possibly even made to feel a little special. This is important because satisfied guests are more likely to return and to become true brand ambassadors.