Craig Focardi

Nov 25, 2024 | celent.com | Michael Bernard |Craig Focardi |Kieran Hines

25 November 2024Insights from a US Industry Survey: Challenges and opportunities for data acquisition, enhancing consumer engagement, and increasing automation, and Consumer Engagement What are the current loan collections industry paint points, business challenges, and technology needs? How might those challenges differ between first party and third-party collections organizations? What are the industry’s expected investment priorities in the next year?

Nov 18, 2024 | celent.com | Zilvinas Bareisis |Michael Bernard |Craig Focardi |Kieran Hines

19 November 2024 2025 will be another year of change and opportunity for retail banking. Technology budgets are expected to increase by over 5% on average, as institutions look to push ahead in unlocking efficiency improvements across their estates, while also delivering enhanced products and experiences to customers.

Oct 8, 2024 | celent.com | Craig Focardi

I recently had the opportunity to attend Fiserv Forum in Las Vegas, NV from September 29-October 1, 2024. Lasting over 2 ½ fast-paced days, this conference is one of the largest in financial services, with a large ecosystem of solution partners exhibiting as well. More than 3,500 industry participants attended and more than 130 sessions were held. Many thanks to Fiserv for the invitation to present to, meet, and exchange ideas with Fiserv customers.

Sep 5, 2024 | celent.com | Craig Focardi |Daniel Mayo

The core banking system technology market for community banks continues to modernize at a steady pace. Vendors continue to proactively and profitably update their systems and service their customers even though the total addressable market continues to decline. All vendors have improved integration via API management platforms and rewritten some core code as microservices. Four of the 10 systems Celent evaluated increased their customer base even as the number of community banks declined.

Aug 21, 2024 | celent.com | Craig Focardi |Kieran Hines

The CFPB's proposals for Section 1033 mark the beginning of a new era for open banking in the US. Assuming the proposals that are published in October are in line with current expectations, an ecosystem that has developed entirely on commercial grounds to date will be further strengthened by a dedicated regulatory foundation.