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Jan 16, 2025 | 
cuinsight.com | Devesh Khare |Susan Toalson McGinty |Sean Galli
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Dec 20, 2024 | 
cuinsight.com | Devesh Khare
In January, MeridianLink® conducted a survey of nearly 100 financial institutions to gauge their expectations and priorities for 2024. Now, as the year draws to a close, it's time to reflect on those predictions—not only to measure their accuracy but also to identify lessons for navigating the dynamic landscape of financial services in 2025.
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Sep 17, 2024 | 
cuinsight.com | Devesh Khare
As digital lending continues to be a critical factor for market success, AI and other technologies are revolutionizing consumers’ day-to-day lives, compelling financial institutions to rethink their approach to meet the growing demands of today’s members. In partnership with Jim Marous and the Digital Banking Report, MeridianLink® commissioned the 2024 State of Digital Lending report to better understand lending trends, member expectations, and actionable steps for driving growth.
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Jul 23, 2024 | 
cuinsight.com | Devesh Khare
People, data, and technology. These elements are the key to transforming how credit unions serve their members and grow their business. Two credit unions that show this in action are Fortera Credit Union (Fortera) and A+ Federal Credit Union (A+ FCU). Both Fortera and A+ FCU have embarked on ambitious journeys to modernize their operations and meet the evolving expectations of their members.
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Jul 17, 2024 | 
bai.org | Devesh Khare
A version of this article first appeared in BAI’s May Executive Report: Unlock what’s next for digital. You’ll find insightful coverage in the issue on seamless consumer touchpoints, AI-powered loans, evolving a ‘digital-first’ strategy and more. Digital transformation is complicated—but financial institutions (FIs) must drive the growth and consumer retention needed to remain relevant in today’s crowded market.
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May 13, 2024 | 
cuinsight.com | Devesh Khare
In this era of efficiency, where the click of a button brings entertainment to your screen, dinner to your door within minutes, and your favorite retail items arrive the same day, time has become an invaluable currency. Waiting weeks, or even days, for a credit union to underwrite a loan feels antiquated in a world that thrives on rapid service.
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Mar 15, 2024 | 
cuinsight.com | Tanya Olson |Tru Treasury |Evelyn Long |Devesh Khare
For a credit union looking to establish a treasury management program, offering services that help a business manage cash, liquidity, risk and payment services is only the first step. Having the right tools in place to lift the program off the ground once services are available to business members is another critical component to success.
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Mar 15, 2024 | 
cuinsight.com | Evelyn Long |Devesh Khare |Matt Bauler |Nanci Wilson
Sustainability is a crucial aspect of today’s professional landscapes. Credit unions have a golden opportunity to stand out in this green revolution. Weaving eco-friendly practices into their operations shows communities how businesses can thrive while respecting the planet. This leadership can spark positive change, encouraging others to follow suit and make sustainability the new norm in business excellence.
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Mar 14, 2024 | 
cuinsight.com | David Baumann |Devesh Khare |Matt Bauler |Nanci Wilson
Are nonbank payment companies financial institutions that should be regulated by the Consumer Financial Protection Bureau, or are they technology companies that the agency should not attempt to regulate? A subcommittee of the House Financial Services Committee struggled with that issue on Wednesday, and as the hearing ended, the panel and witnesses remained divided over the answer to that question.
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Mar 14, 2024 | 
cuinsight.com | Devesh Khare |Matt Bauler |Nanci Wilson |Carl Clark
Buy now, pay later (BNPL) is ready for its close-up. The 2023 holiday season confirmed that BNPL is gaining traction with both consumers and merchants. Adobe reports that online BNPL spending was $16.6 billion for the period, . For all of 2023, BNPL purchases online totaled a record $75 billion, an increase of 14.3% over 2022. BNPL has demonstrated remarkable growth since it was first introduced in its current form during the pandemic.
