Tanya Olson

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5 ways to replicate your star credit union employees

Mar 18, 2024 | cuinsight.com | Jennifer Lucas |Jim Bouchard |Armstrong Speakers |Tanya Olson

Every credit union has at least one employee who can be trusted with just about anything. If you’re lucky, you may have a few of them. These are the team members who go above and beyond, exceeding all your expectations. They understand your mission, they prioritize creating an excellent experience for members, and if they don’t know the answer to something, they know how to find out. Everything just seems to run more smoothly when they’re around.
Biden Administration: Opposition seeking friendly judge to block credit card rule

Mar 15, 2024 | cuinsight.com | David Baumann |Jim Bouchard |Armstrong Speakers |Tanya Olson

The Biden Administration says the U.S. Chamber of Congress, the American Bankers Association, the Consumer Bankers Association, and state business groups, sought a friendly court when they filed a lawsuit challenging the Consumer Financial Protection Bureau’s final credit card late fee rule. Texas federal courts have a decidedly conservative bent and generally are not fans of strict regulatory regimes.
Home buyers and sellers to be spared automatic broker commissions under $418 million settlement

Mar 15, 2024 | cuinsight.com | Rob Wile |Jim Bouchard |Armstrong Speakers |Tanya Olson

The National Association of Realtors has agreed to a landmark settlement that would eliminate real estate brokers’ long-standing automatic commissions, commonly of up to 6% of the purchase price. Instead, home buyers and sellers would be able to negotiate fees with their agents upfront. If the $418 million legal agreement is approved by a federal court, consumer advocates predict the ranks of real estate agents will thin, further driving down commission prices.
Who is responsible for cooperative democracy?

Mar 15, 2024 | cuinsight.com | Chip Filson |Jim Bouchard |Armstrong Speakers |Tanya Olson

This week I will attend a special meeting of the members of a coop in which I participate. The purpose is to approve a change in the bylaws prior to the annual meeting. The change will reduce the number of board members from 15 to 12. The bylaws have not been updated in 20 years. All changes must be approved by the members.
Credit union membership increases to begin 2024

Mar 15, 2024 | cuinsight.com | Jim Bouchard |Armstrong Speakers |Tanya Olson |Tru Treasury

The number of Americans that are members of credit unions increased to over 142 million in January, according to the recently released America’s Credit Unions’ Monthly Credit Union Estimates. Additionally, the estimates revealed that credit union loans outstanding and savings balances declined slightly in January.
The art of the decision

Mar 15, 2024 | cuinsight.com | Jim Bouchard |Armstrong Speakers |Tanya Olson |Tru Treasury

In my life as a Sensei I had to make a lot of decisions. Some of these decisions could make or break a student, my organization, or my own spirit. One of the most valuable lessons I learned, and one I share very often in our workshops is that unless you’re just plain careless, you can’t make a bad decision. In movies, books, and myths the Sensei is often the Yoda character—the wise elder offering sage advice and making wise decisions.
Growing a successful treasury management program

Mar 15, 2024 | cuinsight.com | Tanya Olson |Tru Treasury |Evelyn Long |Devesh Khare

For a credit union looking to establish a treasury management program, offering services that help a business manage cash, liquidity, risk and payment services is only the first step. Having the right tools in place to lift the program off the ground once services are available to business members is another critical component to success.
Fraud prevention best practices to protect businesses and deter the risk of fraudulent activity

Mar 3, 2023 | cuinsight.com | Tanya Olson |Tru Treasury

In 2022, the Association of Financial Professionals (AFP) Fraud and Control Survey reported that 71% of organizations were victims of payment fraud in 2021. Checks (66%) and ACH debits (37%) were the payment methods most frequently impacted by fraudulent activity.