Elad N. Sherf

Apr 10, 2024 | tribunecontentagency.com | Alyssa Tedder-King |Elad N. Sherf

Alyssa Tedder-King is a doctoral candidate in organizational behavior at the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill. Elad N. Sherf is an associate professor of organizational behavior and the Sarah Graham Kenan Scholar at the Kenan-Flagler Business School. A senior manager at a call center in a large bank must promote one of two customer associates to shift manager. Both Martin and Seth have similar tenures and training.

Apr 10, 2024 | sloanreview.mit.edu | Alyssa Tedder-King |Elad N. Sherf

Carolyn Geason-Beissel/MIT SMRA senior manager at a call center in a large bank must promote one of two customer associates to shift manager. Both Martin and Seth have similar tenures and training. The major difference is in their productivity levels, determined by the index of calls made and customer satisfaction ratings. While both associates perform well above average, Martin’s productivity level is higher than Seth’s. Given Martin’s higher numbers, promoting him might seem clearly fairer.

Dec 29, 2023 | wiwo.de | Elad N. Sherf |Subra Tangirala |Alex Li

Stellen Sie sich das nur mal vor: Sie leiten eine Fabrik, die elektronische Geräte montiert. Ihre Angestellten arbeiten in hochgradig voneinander abhängigen Teams an den Montagebändern und stehen vor einer grundlegenden technologischen Veränderung, die Sie kürzlich eingeführt haben. Roboterarme und automatisierte Maschinen wurden beschafft, um den Montageprozess zu straffen. Sie haben mehrere zuvor manuell durchgeführte Aufgaben ersetzt.

Oct 25, 2023 | tribunecontentagency.com | Elad N. Sherf |Subra Tangirala |Alex Li

Elad N. Sherf is an associate professor of organizational behavior and the Sarah Graham Kenan Scholar at the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill. Subra Tangirala is the Dean’s Professor of Management at the University of Maryland’s Robert H. Smith School of Business. Alex Ning Li is an assistant professor at the Naveen Jindal School of Management, University of Texas at Dallas. Imagine running a factory that assembles electronic devices.

Oct 25, 2023 | sloanreview.mit.edu | Elad N. Sherf |Subra Tangirala |Alex Li

Magazine Winter 2024 Issue Research Highlight There Actually Is an ‘I’ in Team Research shows that when dealing with fundamental change, teams that retrain individuals before focusing on collaboration have better results. Jing Jing Tsong/theispot.comImagine running a factory that assembles electronic devices.