Elizabeth Baker

Dorking

Assistant Editor at Passenger Terminal World

Editor at Parcel and Postal Technology

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Articles

Aberdeen Airport launches AI-powered tool to improve passenger experience

1 week ago | passengerterminaltoday.com | Elizabeth Baker

Aberdeen International Airport has unveiled Hello Aberdeen, a digital assistant designed to provide instant support and improve every stage of the passenger journey. Developed in partnership with Hello Lamp Post, the tool delivers real-time, personalized assistance, helping passengers access vital information and navigate the terminal with ease.
Robert Cole returns to board of Perth Airport

1 week ago | passengerterminaltoday.com | Elizabeth Baker

Robert Cole is to return to the board of Perth Airport as an independent non-executive director and chair. The board has thanked Clive Appleton for his service as acting chair over the past five months. Cole previously served as an independent non-executive director from January 2023 and subsequently as chair from March 2023. He resigned from these roles in late 2024 to focus on his recovery from health issues.
PTE INTERVIEW: Ramón Miró, CEO at Quito Airport

1 week ago | passengerterminaltoday.com | Elizabeth Baker

PTE World caught up with Ramón Miró, CEO at Quito International Airport, after his panel discussion ‘Powering passenger experiences: the regulator-operator alliance’ at PTE World Conference 2025 at IFEMA in Madrid. In this exclusive interview, Miró details the key points of Quito International Airport’s five-year masterplan, which includes a 17,000m2 apron expansion and 17,000m2 terminal development, both due to finish by the end of 2025. Click here to discover more of the show’s highlights.
Airports in Asia-Pacific and Middle East to see US$240bn in infrastructure expansion

1 week ago | passengerterminaltoday.com | Elizabeth Baker

According to an Airports Council International Asia-Pacific and Middle East (ACI APAC & MID) survey of over 30 airports from the region, airports in the APAC and Middle East regions have a combined investment of US$240bn dedicated to both upgrading existing facilities and building new airports between 2025 and 2035. The findings indicated a strategic focus on both the modernization of existing airports and the development of new airport infrastructure.
SUPPLIER INTERVIEW: Marcus Reifenstahl, key account manager for building automation, Dunkermotoren

1 week ago | passengerterminaltoday.com | Elizabeth Baker

Marcus Reifenstahl, key account manager for building automation at Dunkermotoren, explores how the company’s software-supported drive technology for access gates ensures an efficient and reliable passenger experience, even in the face of aging infrastructure and vandalism. For over 75 years, Dunkermotoren has been pushing the boundaries of motor technology.
Vancouver International unveils updated duty free

1 week ago | passengerterminaltoday.com | Elizabeth Baker

Vancouver International Airport (YVR) has unveiled Vancouver Duty Free, a newly renovated and reimagined retail space designed to blend YVR’s sense of place with luxury brands and local products. The newly renovated Vancouver Duty Free spans approximately 30,000ft2 across two walkthrough locations post-security in International departures.
Antalya Airport completes first phase of airport expansion

1 week ago | passengerterminaltoday.com | Elizabeth Baker

Fraport and TAV Airports Holding have completed the first construction phase on the expansion of Antalya Airport (AYT) on the Turkish Mediterranean coast, adding 132,000m2 to international Terminal 2 and 38,000m2 to the domestic terminal. The project cost approximately €850m (US$970m) and took three years. In addition to expanding the terminal areas, the first phase has involved projects to build additional apron facilities such as taxiways and a new parking facility.
SHOW REVIEW: PTE World 2025

1 week ago | passengerterminaltoday.com | Elizabeth Baker

PTE World (Passenger Terminal Expo) 2025 took place April 8, 9 & 10 at IFEMA in Madrid, drawing over 350 international exhibitors from Europe, the Middle East, North America, Asia and other parts of the world, to broker new partnerships, showcase their latest technological innovations and explore ambitious development projects from around the world. Overall, more than 10,000 people from over 120 countries attended in 2025, making the show another record-breaking success.
Stuttgart Airport to install 540kWh of battery capacity

1 week ago | passengerterminaltoday.com | Elizabeth Baker

Voltfang is to install several battery storage systems with a total capacity of 540kWh at Stuttgart Airport (STR) in Germany to optimize self-consumption, cap peak loads, enable energy trading and guarantee a stable and sustainable power supply. This initiative forms part of Stuttgart Airport’s goal of reducing CO₂ emissions and becoming climate-neutral by 2040. However, to hit this target, a storage facility approximately 10 times larger is required.
PTE DAY 3: O’Hare Airport to modernize digital operational systems with AirportLabs

2 weeks ago | passengerterminaltoday.com | Elizabeth Baker

International Gate Control (IGC) has selected AirportLabs to deliver its modernization of the operational systems at O’Hare International Airport (O’Hare). This modernization includes the core airport IT and digital platforms that manage day-to-day operations. IGC manages gate assignments, schedules and day of coordination activities at O’Hare on behalf of the Chicago Department of Aviation (CDA).