Articles

  • 2 weeks ago | aol.com | Elliot Deady

    A train company has apologised after some customers who made contactless payments were undercharged for up to four months. Some London Northwestern Railway passengers were left confused after noticing this week that the cost of their daily commute had increased, including Harriet, who said her fare between Hertfordshire and London had gone up by more than £10 per day.

  • 2 weeks ago | bbc.com | Elliot Deady

    Train line fixes contactless overcharging errorPA MediaLondon Northwestern Railway confirmed it had fixed an issue causing some contactless customers to be overchargedA train company has apologised after some customers who made contactless payments were overcharged for up to four months.

  • 2 weeks ago | bbc.co.uk | Elliot Deady

    Image source, PA/c2cImage caption, Essex rail operator c2c has apologised after some passengers travelling to and from London were overchargedA train operator has advised passengers to avoid making contactless payments after a technical issue left some customers being overcharged for their journeys. The issue was affecting journeys to or from stations outside the Oyster zone in Essex, which start or end at either Fenchurch Street or Liverpool Street in London.

  • 2 weeks ago | aol.com | Elliot Deady

    A train operator has advised passengers to avoid making contactless payments after a technical issue left some customers being overcharged for their journeys. C2c, which runs trains between Essex and London, said some customers had been "overcharged by up to £3 per journey" since Sunday. The issue was affecting journeys to or from stations outside the Oyster zone in Essex, which start or end at either Fenchurch Street or Liverpool Street in London.

  • 2 weeks ago | bbc.com | Elliot Deady

    Contactless customers overcharged by rail operatorElliot DeadyPA/c2cEssex rail operator c2c has apologised after some passengers travelling to and from London were overchargedA train operator has advised passengers to avoid making contactless payments after an "unforeseen technical issue" left some customers being overcharged for their journeys. The issue was affecting journeys to or from stations outside the Oyster zone that start or end at either Fenchurch Street or Liverpool Street in London.

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Steve Barton

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Jamie Quested's journalist profile photo

Jamie Quested

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Adrian Peel

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Amy Britton primarily covers news in Cambridge, England, United Kingdom and surrounding areas.

Henry Chard

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Henry Chard primarily covers news in East Anglia, England, United Kingdom, including areas around Norwich and surrounding towns.

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Elliot Deady
Elliot Deady @elliotdeady
3 Jun 25

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Elliot Deady
Elliot Deady @elliotdeady
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Elliot Deady
Elliot Deady @elliotdeady
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