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Jamie Conrad

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Articles

  • Jul 5, 2024 | cuinsight.com | Jamie Conrad

    While credit cards are not often associated with financial wellbeing, their many benefits can help members reach important financial goals. Credit unions, with their characteristically low interest rates and fees, are already in a strong position to help members utilize the benefits of credit cards to support their financial well-being. Below are some steps to take to help your members make the most of their credit union-issued credit card.

  • Jul 3, 2024 | yalejreg.com | Jamie Conrad

    Given the amount of commentary being addressed to the Supreme Court’s decision in Loper Bright Enterprises v. Raimondo, it would appear that the Chevron decision may continue to be one of the Court’s most-discussed opinions even after its demise.  But the Court can, and should, seize the opportunity created by Loper Bright to shrink, rather than expand, the number of “doctrines” that govern administrative law decision making.  And it could start with the “major questions” doctrine.

  • May 7, 2024 | cuinsight.com | Randy Pennington |Armstrong Speakers |Lauren Culp |Jamie Conrad

    Your culture always wins. A great strategy with excellent member benefits will produce mediocre results if your culture is out of sync. The changes that will transform your credit union into a resilient, dynamic force for member service and efficiency are destined to fail if your culture will not support it. A deteriorating culture is the catalyst for mistrust, apathy, and eventual decline. Monitoring the health of your culture is challenging.

  • May 6, 2024 | cuinsight.com | Lauren Culp |Jamie Conrad |Lauren Paradise

    Generation Z has the potential to be the greatest credit union generation, but we are struggling financially and we need credit unions to step up to help. After I signed the lease for my first apartment last year, instead of the excitement you might expect I would feel, all I felt was hopelessness.

  • May 6, 2024 | cuinsight.com | Mark Arnold |Sean Galli |Lauren Culp |Jamie Conrad

    Understanding your market and targeting the right people is key to success. You can’t be all things to all people, so you must limit your scope and focus on consumers receptive to your message. Personas are incredibly helpful when narrowing down your niches. According to Ardath Albee, a persona is “a composite sketch of a key segment of your audience.”Of course, real personas require market research and core data analysis to ensure these sketches are true to your unique consumer base.

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