Jessie Van Berkel

1 week ago | winonadailynews.com | Jessie Van Berkel |James Walsh

Discouraged by several hours-long waits on hold to make changes to the federal withholding on his Social Security payment — and unable to log in to his online account — retired teacher Lonnie Duberstein decided to make the 15-minute drive to his local office and do it in person. That was a miscalculation. After waiting in line with about 20 other people, Duberstein said he was approached by a friendly police officer who suggested he call a different number. There, in the parking lot, he called ...

2 weeks ago | startribune.com | Jessie Van Berkel

By Jessie Van Berkel Minnesota seniors who can't get help online may encounter longer drives or wait times after policy changes April 14. The Minnesota Star Tribune Comment about the writers Jessie Van BerkelReporter Jessie Van Berkel is the Star Tribune's social services reporter. She writes about Minnesota's most vulnerable populations and the systems and policies that affect them.

3 weeks ago | startribune.com | Jessie Van Berkel

Different versions of these one-stop hubs are popping up across Minnesota, connecting families and parents-to-be with services that support their health, well-being and economic stability. Some, like the Shakopee center, are backed by philanthropy. Another nine community resource centers, from Hibbing to Worthington, recently received state grants.

1 month ago | startribune.com | Jessie Van Berkel

By Jessie Van Berkel Families say loved ones with serious mental illnesses like schizophrenia fall through gaps in Minnesota's civil commitment system. Lawmakers and advocates disagree on what's needed. The Minnesota Star Tribune Comment about the writer Jessie Van BerkelReporter Jessie Van Berkel is the Star Tribune's social services reporter. She writes about Minnesota's most vulnerable populations and the systems and policies that affect them.

1 month ago | winonadailynews.com | Jessie Van Berkel

Emily Vuong went from almost weekly in-person meetups with an employment specialist to sporadic virtual meetings and slower replies to her emails. The 19-year-old, who has autism and selective mutism, participates in Minnesota’s Vocational Rehabilitation program, which provides employment services for people with disabilities. She said recent state changes to the service mean she is no longer getting the same level of support or responsiveness. “I really want to work,” she said.