Katherine Landergan

Atlanta

Investigative Reporter at The Atlanta Journal-Constitution

Investigative reporter @ajc. [email protected] https://t.co/x2oI4TShjg

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Articles

Atlanta's 911 system was failing. A year later, it's picking up the pace

2 weeks ago | gazettextra.com | Stephanie Lamm |Katherine Landergan

By Stephanie Lamm and Katherine Landergan - The Atlanta Journal-Constitution (TNS) ATLANTA - Atlantans in crisis are reaching 911 with fewer delays after years of long hold times. The latest monthly data released for May show the city's E911 center dramatically reduced the number of callers who had to wait for an operator to answer the phones, an improvement officials attribute in part to hiring more operators who can answer the lines. Copyright 2025 Tribune Content Agency.
Atlanta’s 911 system was failing. A year later, it’s picking up the pace

2 weeks ago | thederrick.com | Stephanie Lamm |Katherine Landergan

ATLANTA — Atlantans in crisis are reaching 911 with fewer delays after years of long hold times. The latest monthly data released for May show the city’s E911 center dramatically reduced the number of callers who had to wait for an operator to answer the phones, an improvement officials attribute in part to hiring more operators who can answer the lines. Thank you for reading! Please log in, or sign up for a new account and purchase a subscription to continue reading.
Atlanta’s 911 system picking up the pace of answering calls

2 weeks ago | ajc.com | Stephanie Lamm |Katherine Landergan

Atlantans in crisis are reaching 911 with fewer delays after years of long hold times. The latest monthly data released for May show the city’s E911 center dramatically reduced the number of callers who had to wait for an operator to answer the phones, an improvement officials attribute in part to hiring more operators who can answer the lines. In May 2023, 911 callers waited an average of 19 seconds before speaking with an operator.
Atlanta's 911 system was failing. A year later, it's picking up the pace

2 weeks ago | arcamax.com | Stephanie Lamm |Katherine Landergan

ATLANTA — Atlantans in crisis are reaching 911 with fewer delays after years of long hold times. The latest monthly data released for May show the city’s E911 center dramatically reduced the number of callers who had to wait for an operator to answer the phones, an improvement officials attribute in part to hiring more operators who can answer the lines. In May 2023, 911 callers waited an average of 19 seconds before speaking with an operator.
Atlanta’s 911 system was failing. A year later, it’s picking up the pace

2 weeks ago | dailygazette.com | Stephanie Lamm |Katherine Landergan

State AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWashington D.C.West VirginiaWisconsinWyomingPuerto RicoUS Virgin IslandsArmed Forces AmericasArmed...
Atlanta’s 911 system was failing. A year later, it’s picking up the pace

2 weeks ago | dailyitem.com | Stephanie Lamm |Katherine Landergan

ATLANTA — Atlantans in crisis are reaching 911 with fewer delays after years of long hold times. The latest monthly data released for May show the city’s E911 center dramatically reduced the number of callers who had to wait for an operator to answer the phones, an improvement officials attribute in part to hiring more operators who can answer the lines. kAmx? |2J a_ab[ h`` 42==6CD H2:E65 2? 2G6C286 @7 `h D64@?5D 367@C6 DA62<:?8 H:E9 2?
Have you had experience with GNETS? The AJC wants to hear from you.

1 month ago | ajc.com | Katherine Landergan |Stephanie Lamm |Martha Dalton

Reporters at The Atlanta Journal-Constitution are looking into a unique program for serving special education students with significant behavioral needs: the Georgia Network for Educational and Therapeutic Support. We are looking to speak to teachers, administrators, former students, and families who can share their experiences with the GNETS program. The AJC is examining how this program fits into the state’s overall responsibility to serve special education students.
How metro Atlanta's 911 systems evolved after series of tragedies

Mar 21, 2025 | thebrunswicknews.com | Katherine Landergan |Stephanie Lamm

By Katherine Landergan and Stephanie Renee Lamm, The Atlanta Journal-Constitution ATLANTA - People in crisis are reaching 911 operators with more ease a year after an investigation by The Atlanta Journal-Constitution found significant delays for thousands of emergency calls across metro Atlanta. Gwinnett County, Fulton County and the city of Atlanta all made substantial strides toward meeting industry best practices - that nearly all emergency calls are answered within 20 seconds.
How metro Atlanta’s 911 systems evolved after series of tragedies

Mar 21, 2025 | thederrick.com | Katherine Landergan |Stephanie Lamm

ATLANTA — People in crisis are reaching 911 operators with more ease a year after an investigation by The Atlanta Journal-Constitution found significant delays for thousands of emergency calls across metro Atlanta. Gwinnett County, Fulton County and the city of Atlanta all made substantial strides toward meeting industry best practices — that nearly all emergency calls are answered within 20 seconds.
How metro Atlanta’s 911 systems evolved after series of tragedies

Mar 21, 2025 | gazettextra.com | Katherine Landergan |Stephanie Lamm

ATLANTA — People in crisis are reaching 911 operators with more ease a year after an investigation by The Atlanta Journal-Constitution found significant delays for thousands of emergency calls across metro Atlanta. Gwinnett County, Fulton County and the city of Atlanta all made substantial strides toward meeting industry best practices — that nearly all emergency calls are answered within 20 seconds. kAm“%@ >6[ E92E’D 9F86[” D2:5 {:D2 w2==[ H9@D6 9FD32?5 5:65 :?