Linchi Kwok
Associate Professor and Contributor at MultiBriefs
Professor @CalPolyPomona #IT #SocialMedia #Marketing #Hospitality #Management | https://t.co/nq0ikyILRE | https://t.co/ZvMmJLGvoW | https://t.co/KTbYbfSxDP
Articles
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2 months ago |
hospitalitynet.org | Simone Puorto |Mark Fancourt |Max Starkov |Linchi Kwok
The hospitality industry is at a crossroads. Overregulation, introduced under the banners of fairness and privacy, has unintentionally crippled hotels' ability to track performance and make data-driven decisions. The fragmented nature of hotel tech stacks, with separate systems for websites and booking engines, compounds the issue. Often requiring users to opt in twice, this setup leaves up to 2/3 of booking engine traffic untracked as users refuse or ignore cookie consent prompts.
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Dec 3, 2024 |
hotel-online.com | Linchi Kwok
By Linchi KwokEmployee well-being, a cornerstone of a healthy workplace and professional performance, has been significantly impacted by the COVID-19 pandemic. As we transition out of this crisis, it is of utmost importance to promptly evaluate the current state of hospitality employees’ well-being. This will enable managers to support those in need, underscoring our research’s critical and timely nature, which will be reported here.
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Dec 3, 2024 |
hospitalitynet.org | Linchi Kwok |Linchi KwokProfessor
Employee well-being, a cornerstone of a healthy workplace and professional performance, has been significantly impacted by the COVID-19 pandemic. As we transition out of this crisis, it is of utmost importance to promptly evaluate the current state of hospitality employees’ well-being. This will enable managers to support those in need, underscoring our research's critical and timely nature, which will be reported here.
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Nov 13, 2024 |
tandfonline.com | Bonhak Koo |Linchi Kwok |Sohee Kim
Advanced search International Journal of Hospitality & Tourism Administration Latest Articles Submit an article Journal homepage Full Article Figures & data References Citations Metrics Reprints & Permissions Read this article /doi/full/10.1080/15256480.2024.2427761?needAccess=true ABSTRACT This research is designed to identify distinct profiles of well-being among hospitality employees and their relationships with motivation. Results from a latent profile analysis reveal four well-being...
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Nov 1, 2024 |
hospitalitynet.org | Linchi Kwok |Ceciliyah New
When I signed up for the 2024 Thailand Collins College Study Abroad Program, I did not anticipate a life-changing experience. I had no expectations beyond learning how to cook Thai food in Thailand for course credits, and I had not researched much about studying abroad before the trip.
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