Mark Augarten

Dec 4, 2023 | hotelexecutive.com | Mark Augarten |Jeff Josephson |Merrick Dresnin |Saroj Barthwal

Within the hospitality sector, the quality of drinking water assumes paramount importance, especially when it comes to safeguarding the health of vulnerable individuals. The nexus between contaminated water and health risks is particularly concerning in hospitality settings. These environments often host at risk individuals, such as the elderly or young families in hotels and restaurants. Contaminated water can contain a multitude of bacteria which, when inhaled, pose considerable health risks.

Oct 29, 2023 | hotelexecutive.com | Jeffery Smith |Six Senses |Joel Pyser |Mark Augarten

Hotel owners are constantly looking for ways to increase guest satisfaction in the most cost effective manner. It should be one of the top priorities of any hotel owner. Higher guest satisfaction ratings equate to higher occupancy, higher REVPAR, and higher ADR. One of the most worthwhile methods to increase guest satisfaction in a very cost effective way is to use contactless experiences. There are several different examples of options hotel owners can put to use in this way.

Oct 18, 2023 | hotelexecutive.com | Sandy Hanson |Rohith Kori |Alfred Kaufmann |Mark Augarten

Today, according to the U.S. Department of State, an estimated 27.6 million people are victims of global human trafficking, and approximately 75% of victims report coming into contact with hotels and motels during these events. Human trafficking is a dangerous organized crime that creates complex challenges for the hospitality industry and its frontline workers-and it's only growing as recent projections estimate human trafficking generates $150 billion annually in illegal profits.