Merrick Dresnin

Oct 15, 2024 | hotelexecutive.com | Merrick Dresnin

When telling my wife that I was writing an article on Workers’ Compensation, you can imagine her reaction – boring! After discussing the business importance of this topic, she changed her mind. A company can talk about how wonderful they treat their employees and their focus on engagement. If that same company ignores those healing from injury, fails to provide sufficient information to them or neglects empathy for their plight, that company can watch its engagement survey scores plummet.

Oct 13, 2024 | hotelexecutive.com | Merrick Dresnin

When telling my wife that I was writing an article on Workers’ Compensation, you can imagine her reaction – boring! After discussing the business importance of this topic, she changed her mind. A company can talk about how wonderful they treat their employees and their focus on engagement. If that same company ignores those healing from injury, fails to provide sufficient information to them or neglects empathy for their plight, that company can watch its engagement survey scores plummet.

Dec 4, 2023 | hotelexecutive.com | Mark Augarten |Jeff Josephson |Merrick Dresnin |Saroj Barthwal

Within the hospitality sector, the quality of drinking water assumes paramount importance, especially when it comes to safeguarding the health of vulnerable individuals. The nexus between contaminated water and health risks is particularly concerning in hospitality settings. These environments often host at risk individuals, such as the elderly or young families in hotels and restaurants. Contaminated water can contain a multitude of bacteria which, when inhaled, pose considerable health risks.

Nov 28, 2023 | hotelexecutive.com | Remington Hotels |Richard Garcia |Connor Vanderholm |Merrick Dresnin

2024 is on track to become the year of wellness tourism. A recent 2023 Hilton travel repor t paints a vivid picture, indicating that a whopping 50 percent of travelers are looking for travel to address either physical or mental wellness. While spas and fitness centers have traditionally been synonymous with wellness travel, today's travelers seek more authentic, personalized, and profound wellness experiences, and hoteliers must be prepared to deliver.

Oct 4, 2023 | hotelexecutive.com | Jennifer Driscoll |Cindy Staley |Merrick Dresnin |Robert O'Halloran

When we care for guests at our hotel properties, "numbers" are not the first thing on our minds. Priorities include optimizing the check-in procedures; making sure each available room is "spic and span" and that everything is working as it should; and ensuring that each guest has everything they need at all times during their stay.