Rohith Kori

Dec 6, 2024 | hotelexecutive.com | Rohith Kori

FOCUS: SAVE SHARE TEXT SIZE PRINT COMMENT PDF Holiday events are crucial for hospitality businesses, offering opportunities to enhance customer loyalty, increase revenue, and strengthen community ties. As we approach the holiday season, hospitality businesses worldwide prepare for one of the most significant opportunities of the year: holiday events.

Mar 31, 2024 | hotelexecutive.com | Cynthia Schuler Principal |Cynthia Schuler |Rohith Kori

Before promoting an environment of diversity and inclusion, leaders in the hospitality industry must support the mission of creating and nurturing internal environments that are diverse and inclusive where all employees will thrive and successfully serve their external clients at an optimal level. To nurture diversity and inclusion, leaders must first commit to the mission of building a diverse workforce to service diverse clients.

Oct 18, 2023 | hotelexecutive.com | Sandy Hanson |Rohith Kori |Alfred Kaufmann |Mark Augarten

Today, according to the U.S. Department of State, an estimated 27.6 million people are victims of global human trafficking, and approximately 75% of victims report coming into contact with hotels and motels during these events. Human trafficking is a dangerous organized crime that creates complex challenges for the hospitality industry and its frontline workers-and it's only growing as recent projections estimate human trafficking generates $150 billion annually in illegal profits.

Oct 4, 2023 | hotelexecutive.com | Jeff Pedowitz President |Kirk Pederson |Sightline Hospitality |Rohith Kori

The hotel industry is a dynamic and ever-changing landscape where revenue management has always been a cornerstone for success. With the advent of Artificial Intelligence (AI), the industry is undergoing a seismic shift, offering unparalleled opportunities for revenue optimization.

Oct 4, 2023 | hotel-online.com | Rohith Kori |Elliott Bryan

By Rohith KoriHotel employees have been trained to focus on "service", but is that enough? Merriam-Webster defines service as the act of serving such as a helpful act, but if that's all staff provide, guests aren't receiving the exceptional experiences that encourage repeat stays and five-star reviews. Properties that view guest service as more than just following standard protocols focus on equipping team members to offer above-and-beyond efforts that make guest experiences exceptional.