Paul Mattern

Jan 13, 2025 | datos-insights.com | William Trout |Paul Mattern

Contract disputes over data licensing and usage rights are a significant issue in the financial services industry. A case in Canada recently covered in Ignites involving BNY Mellon highlights patterns in how enterprise data contracts can be mishandled, particularly in large organizations with multiple divisions and subsidiaries.

Dec 20, 2024 | datos-insights.com | Paul Mattern

The life insurance industry stands at a pivotal moment of transformation, with new technologies and changing customer expectations reshaping how we approach underwriting and customer acquisition.  I recently wrote about these changes in the Datos Insights report, Transforming Life New Business Underwriting. By 2027, we can expect over 70% of customers to demand seamless cross-platform experiences, with half of life insurance policies incorporating behavioral incentives.

May 9, 2024 | datos-insights.com | Nancy Casbarro |Deb Zawisza |Paul Mattern |David Barnhardt

Paul and I recently hosted the Group and Voluntary Benefits Roundtable at Datos Insights’ Insurance CIO Council Conference in Boston. Carriers came together to discuss the challenges and opportunities facing the complex group and voluntary benefits line of business. While we covered a range of topics, a resounding theme was that unlocking true transformation requires addressing deep-rooted process, data, and technology constraints.

May 8, 2024 | datos-insights.com | David Barnhardt |Paul Mattern |Deb Zawisza |Caitlin Simmons

Nacha reported an increase of 47% in Same Day ACH, handling 8.2 billion payments in Q1 2024. As volume grows, Nacha and its members approved new rules on March 18, 2024, designed to address credit-push fraud. The rules are geared toward establishing a baseline of ACH payment monitoring for all parties in the ACH Network.

May 7, 2024 | datos-insights.com | Deb Zawisza |Eric Weisburg |Caitlin Simmons |Paul Mattern

As an insurer, are you feeling weighed down by technical debt? The heavy burden of supporting outdated legacy systems and spaghetti code that should have been modernized long ago? You’re not alone: technical debt is one of the insurance industry’s longest-standing IT challenges. On Wednesday, April 24th, I hosted the most recent Datos Insights Women’s Network meeting on the topic of project prioritization and technical debt.