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Oct 15, 2024 | 
datos-insights.com | Steven Kaye |David Barnhardt |Nancy Casbarro |Deb Zawisza
The individual life insurance market in 2024 presents a paradox: While term life insurance sales are expected to reach an all-time high of US$3 billion, the industry continues to grapple with market penetration challenges. Despite projected record sales, only three out of five product lines—indexed universal life, term life, and variable universal life insurance—have seen year-over-year growth in policies sold.
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Oct 8, 2024 | 
datos-insights.com | Deb Zawisza |David Barnhardt
The journey from individual contributor to leader is filled with challenges, opportunities for growth, and rewarding experiences. I hosted the most recent Datos Insights Women’s Network virtual webinar on the topic of Leadership Development: Emerging to Developing Leaders.
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Oct 7, 2024 | 
datos-insights.com | David Barnhardt |Deb Zawisza
A recent trend on TikTok is keeping many fraud executives up at night. It involves bank customers attempting to exploit funds availability policies at ATMs, bringing attention to how social media can facilitate the spread of financial misinformation and spur fraudulent activities. The scheme works as follows: Customers of the bank deposit checks written on their own accounts for large amounts at ATMs and immediately withdraw the funds, otherwise known as ‘to me from me’ checks.
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May 13, 2024 | 
datos-insights.com | Eric Weisburg |David Barnhardt |Mitch Wein |Nancy Casbarro
As insurers look to reduce underwriting friction and drive straight-through processing, automation powered by advanced technologies like natural language AI is taking center stage. Based on a recent roundtable discussion with insurance CIOs, held at our annual CIO Council meeting in Boston, carriers are actively exploring opportunities to streamline underwriting by intelligently extracting and enriching data from submissions.
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May 9, 2024 | 
datos-insights.com | Nancy Casbarro |Deb Zawisza |Paul Mattern |David Barnhardt
Paul and I recently hosted the Group and Voluntary Benefits Roundtable at Datos Insights’ Insurance CIO Council Conference in Boston. Carriers came together to discuss the challenges and opportunities facing the complex group and voluntary benefits line of business. While we covered a range of topics, a resounding theme was that unlocking true transformation requires addressing deep-rooted process, data, and technology constraints.
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May 8, 2024 | 
datos-insights.com | David Barnhardt |Paul Mattern |Deb Zawisza |Caitlin Simmons
Nacha reported an increase of 47% in Same Day ACH, handling 8.2 billion payments in Q1 2024. As volume grows, Nacha and its members approved new rules on March 18, 2024, designed to address credit-push fraud. The rules are geared toward establishing a baseline of ACH payment monitoring for all parties in the ACH Network.
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Apr 29, 2024 | 
datos-insights.com | Chris Eberly |Deb Zawisza |David Barnhardt
The recent Datos Insights CIO Council Meeting in Boston brought together senior IT leaders from various insurance carriers to discuss core implementation strategies. Sessions included an engaging roundtable discussion with IT leaders from carriers at different stages of their core system implementation journeys, each facing unique challenges and opportunities.
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Apr 26, 2024 | 
datos-insights.com | Deb Zawisza |David Barnhardt |Rachel Kelly
The personal lines market is undergoing significant change. Complex factors like rising costs, strained regulatory relationships, and customer education challenges has many carriers rethinking their PL approaches. I recently hosted the Personal Lines Roundtable at our Insurance CIO Council Conference in Boston, where insurance leaders grappled with fundamental questions about the future of personal lines in today’s rapidly shifting environment.
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Apr 23, 2024 | 
datos-insights.com | David Barnhardt |Deb Zawisza |Eric Weisburg
For years, the thought of what business email compromise (BEC) attacks can do to them financially and reputationally has terrified businesses. I recall working for a company that was notified by a supplier that they were impacted by a BEC scheme. It set off a panic within my company wondering if our data was compromised. People tend to fear what is unknown, but BEC exploits what everyone finds to be normal for the individuals or companies they typically do business with.
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Jan 29, 2024 | 
chainstoreage.com | David Barnhardt
As the retail industry looks toward the year ahead, many businesses are exploring how AI can help them deliver a better customer experience, and a better bottom line. AI can be thoughtfully introduced into different stages of the customer journey, and its potential to transform the customer experience is unprecedented. Engagement without interruptionNearly a quarter of all retail sales are expected to be online by 2026, according to eMarketer data.
