Articles

  • Dec 3, 2023 | hotelexecutive.com | Jeff Josephson |Nicolle Portilla |Chris Green |Remington Hotels

    In highly competitive markets, companies and brands must constantly work to remain top of mind for their customers. To do this, companies will take a variety of different approaches aimed at improving their business with the ultimate end goal of engaging and increasing their customer base. Examples of different approaches include predicting impactful trends, consistently monitoring customer satisfaction and expectations and offering one-of-a-kind experiences.

  • Nov 28, 2023 | hotelexecutive.com | Remington Hotels |Richard Garcia |Connor Vanderholm |Merrick Dresnin

    2024 is on track to become the year of wellness tourism. A recent 2023 Hilton travel repor t paints a vivid picture, indicating that a whopping 50 percent of travelers are looking for travel to address either physical or mental wellness. While spas and fitness centers have traditionally been synonymous with wellness travel, today's travelers seek more authentic, personalized, and profound wellness experiences, and hoteliers must be prepared to deliver.

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