
Articles
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Nov 21, 2024 |
abc30.com | Renee Koury |Stephanie Sierra
TRACY, Calif. -- Facebook and Instagram users have long complained there is no way to get help when hackers take over their accounts. There is no phone number to call, and online help pages lead them in circles. But, as we've reported, parent company Meta is now offering a paid-subscription service for personal customer care. And victims are willing to pay. So, is the problem fixed?
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Nov 14, 2024 |
abc7news.com | Renee Koury |Stephanie Sierra
SAN JOSE, Calif. (KGO) -- Dozens of California drivers are complaining they were tricked into clicking on a website they thought was the DMV -- when in fact it was a private company selling DMV services. You might be surprised to learn the DMV authorizes companies to take your DMV payments -- and they can add as much as they want in extra fees. So why let companies profit off drivers paying a DMV bill? 7 On Your Side has seen hundreds of complaints about one company in particular: NeedTags.com.
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Oct 31, 2024 |
abc7news.com | Renee Koury |Stephanie Sierra
ByRenee Koury and Stephanie SierraFriday, November 1, 2024 1:03AMSAN RAMON, Calif. (KGO) -- A surveillance video has once again solved a whodunit for a Bay Area viewer. An East Bay dad arrived home to find that someone had crashed into his parked car.. At first, he suspected his teenage kids who had been driving it that day. Then, he checked his Ring camera video, and it showed a surprising culprit. It was not someone you'd expect to hit your car and then flee the scene.
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Oct 20, 2024 |
abc7news.com | Renee Koury |Stephanie Sierra
A self-described hacker wrote to 7 On Your Side, saying he used a Bay Area man's identity to take out a loan from an online bank.
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Jun 6, 2024 |
abc7news.com | Renee Koury |Stephanie Sierra
ByRenee Koury and Stephanie SierraThursday, June 6, 2024 7:02PMRICHMOND, Calif. (KGO) -- The DMV just announced it is cutting many in-person services and offering more services online only. But now several viewers tell 7 On Your Side they clicked on a link they thought was the Department of Motor Vehicles. Instead, it was a third-party company that unexpectedly tacks on extra fees.
Journalists covering the same region

Sara Donchey
Anchor and Reporter at KPIX-TV (San Francisco, CA)
Sara Donchey primarily covers news in San Francisco, California, United States and surrounding areas including Oakland and Marin County.

Kathleen Pender
Freelance Writer and Editor at Freelance
Kathleen Pender primarily covers news in San Francisco, California, United States and surrounding areas.
Anne Marie Kristoff
Reporter at The Ingleside Light
Anne Marie Kristoff primarily covers news in San Francisco, California, United States and surrounding neighborhoods.

J.K. Dineen
Housing Reporter at San Francisco Chronicle
J.K. Dineen primarily covers news in San Francisco, California, United States and surrounding areas.

Lili Tan
Reporter at KNTV-TV (San Jose, CA)
Lili Tan primarily covers news in San Francisco, California, United States and surrounding areas.
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