Robert Webster

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Articles

Global Giant SQ Capital, Inc. dominates hotel investment market share for 2 nd consecutive year

Jan 16, 2025 | hospitalitynet.org | Robert Webster

In my year-end missive following 2023, I reviewed the hotel transaction market dynamics comparing contrarian buyers to downhill skiers who don't want to follow in other's tracks and "wanna-be's" to cross country skiers who predominantly follow the leader's tracks. I simply could not understand why more investors were not placing bets on the inefficiency created by market noise when market stakeholders intuitively know that you should always buy when others are not.
The State of the Retail Industry 2024

Jan 18, 2024 | retailtoday.h5mag.com | Vanessa Cartwright |Rajnish Sinha |Robert Webster |Rob Mobsby

Is 2024 Finally the Year of 1:1 Personalization? Generative AI’s Role in the Personalization/Privacy Paradox By Vanessa Cartwright, President, NA & UK Astound Commerce Most people, including leaders at the retail brands we serve, will remember 2023 as the year Generative AI went mainstream. From early experimentation with ChatGPT or DALL-E, to reading the Biden AI Executive Order, to following Sam Altman's tumultuous departure and return to OpenAI, AI has been impossible to avoid.
The State of the Retail Industry 2024

Jan 18, 2024 | retailtoday.h5mag.com | Noah Hoffman |Rajnish Sinha |Robert Webster

To Balance Consumer Cost and Convenience, Rethink Your Supply Chain For 2024 By Noah Hoffman, Vice President for Retail Logistics, C.H. Robinson Store parking lots were full of cars and shoppers’ front steps were full of deliveries leading up to the holidays. But with costs for housing and food rising, savings from the pandemic getting depleted, and credit card and loan delinquencies already up, consumer spending is likely to lose steam in 2024.
The State of the Retail Industry 2024

Jan 18, 2024 | retailtoday.h5mag.com | Michael Osborne |Rajnish Sinha |Robert Webster

It doesn’t take a crystal ball to know AI will be a major player in 2024. In fact, 87% of retailers have already integrated the technology into at least one area of their businesses. However, the top use cases for AI in 2024 might not be what you’d expect. In 2023, chatbots and generative AI were all the rage. Next year, the focus will be on how AI improves productivity and profitability in ways that are more specific to the needs of individual retailers.
The State of the Retail Industry 2024

Jan 18, 2024 | retailtoday.h5mag.com | Robert Webster |Rajnish Sinha |Vanessa Cartwright |Rob Mobsby

Retail Media is for all Advertisers, Not Just Endemic Brands By Robert Webster, VP of Innovation & Strategy at CvE, a Goodway Group Company Retail Media Networks (RNMs) continue to be top of mind for the industry, both at the forefront of retailers' commercial plans, and indeed, brand marketing and data ambitions. Yet many non-endemic brands are missing out on opportunities because they do not sell their products through retailers' sites.
Econ 101 Drives Hotel Value - CBRE Market Perspective

Dec 12, 2023 | hospitalitynet.org | Robert Webster

Statistically, this challenging period in the hotel market is summarized below:Year-to-date, hotel transaction volume through October of 2023 is down more than 52% from 2022. Not since 2020, and 2009 before it, has market transaction activity declined so dramatically from one year to the next, and this dramatic decline is coming off of what was already a down year in 2022. Year-to-date 2023 hotel transaction volume recorded by RCA is at only $20 billion vs $42 billion same time last year.
CBRE Market Report Sacramento, California

Apr 17, 2023 | htrends.com | Robert Webster

Once a typical government town, Sacramento has transformed into a destination for companies seeking relocation – and workers searching for greener pastures. Sacramento’s former dependence on government employment has been displaced by new industries in the region including tech, life sciences, mobility, and agriculture.
Loyalty Programs Should Help Soften Impact of Any Economic Downturn on Hotel Sector

Apr 11, 2023 | hotelnewsresource.com | Robert Webster

A record number of loyalty program members should help hotel brands lower their customer acquisition costs, increase direct-to-consumer engagement and offset any occupancy shortfalls during an economic downturn. A record number of loyalty program members should help hotel brands lower their customer acquisition costs, increase direct-to-consumer engagement and offset any occupancy shortfalls during an economic downturn.
Hotel “Broker” vs. Trusted Advisor

Apr 11, 2023 | cbre.com | Robert Webster

First and foremost, trusted advisors represent the owner’s interests completely, not their own. They play the long-game and will tell you the truth even when it conflicts with their own short-term self-interest. If you have worked with a broker for years and they have never told you to hold rather than sell, you should consider the implications. Trusted advisors tell you what they really think rather than what you want to hear.
ESG

Apr 6, 2023 | hotelnewsresource.com | Robert Webster

Investors, regulatory bodies, industry advocates and guests advance the hotel ESG agenda Hotel guests, investors, owners, employees, and brands worldwide are displaying a growing interest in responsible environmental practices, sustainable tourism, social welfare, corporate governance and transparency.