Articles

  • 1 week ago | futuretravelexperience.com | Ross Falconer

    In a future-focused session on artificial intelligence (AI) innovation in the air transport industry during the co-located APEX FTE EMEA and Ancillary & Retailing events in Dublin (10-12 June 2025), leaders from daa Labs and Turkish Airlines Technology shared how they’re transforming the passenger experience and operational performance through AI, automation, and digitally enabled ecosystems.

  • 1 week ago | futuretravelexperience.com | Ross Falconer

    In an engaging keynote at APEX FTE EMEA and Ancillary & Retailing 2025, which took place on 10-12 June in Dublin, Morna McAulay, Director of Trips Data Engineering at Booking.com, shared how the digital travel giant is accelerating its transformation through artificial intelligence (AI) – and why GenAI is not simply an evolution, but a revolution in the way travel will be planned, booked, and experienced.

  • 1 week ago | futuretravelexperience.com | Ross Falconer

    United Airlines – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has announced a first-of-its-kind collaboration with Spotify that aims to deliver an even more entertaining travel experience in the sky. 450+ hours of content are now available for free on the airline’s 130,000+ seatback screens, many of which offer stunning 4K quality and Bluetooth audio compatibility.

  • 1 week ago | futuretravelexperience.com | Ross Falconer

    Fraport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE World Ancillary & Retailing Working Group – has announced concessionaires for the 12,000sqm of retail space in the new Terminal 3 at Frankfurt Airport. 64 retail and service units will begin operating in the spring of 2026. True to the vision of “the art of retail in the heart of Europe”, the retail mix will reflect the airport’s importance as a major international air traffic hub.

  • 1 week ago | futuretravelexperience.com | Ross Falconer

    Lufthansa Group airlines have further optimised the travel experience for passengers with additional digital functions. The Lufthansa Group app serves as a digital companion throughout the entire journey, from booking to arrival and beyond. “We are there for our customers and provide them with an all-round service throughout their flight – supported by digital functions,” said Dieter Vranckx, Chief Commercial Officer, Lufthansa Group.

Journalists covering the same region

Esther Palomera's journalist profile photo

Esther Palomera

Deputy Director at El Diario

Esther Palomera primarily covers news in the Canary Islands, Spain, including areas such as Tenerife and Gran Canaria.

Abdelhakim Hamdane

Regional Section Editor at Lematin.ma

Abdelhakim Hamdane primarily covers news in Agadir, Souss-Massa, Morocco and surrounding areas.

Juan Perez

Editor at El Deber

Juan Perez primarily covers news in the Canary Islands, Spain, including Tenerife and surrounding areas.

Elizabeth Baker

Assistant Editor at Passenger Terminal World

Editor at Parcel and Postal Technology

Elizabeth Baker primarily covers news in New York City, New York, United States and surrounding areas.

Joshua Kelly's journalist profile photo

Joshua Kelly

Producer at The Guardian

Producer at Today in Focus

Joshua Kelly primarily covers news in New York City, New York, United States and surrounding areas.

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