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1 week ago | 
hospitalitynet.org | Tom Brown
One of the great benefits of cloud-native technology is the ability to move at pace. Technology must move quickly to help hoteliers find new efficiency gains and revenue streams, and that’s exactly what Mews has been doing. Over the last 12 months, the hospitality innovator introduced a series of powerful features designed to solve everyday challenges and boost hotel performance. Here are ten Mews features that have made the biggest impact – and two bonus innovations rolling out soon.
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1 month ago | 
hospitalitynet.org | Tom Brown
Will your job exist in five years’ time? In the age of AI, it’s something many of us are asking ourselves, particularly as hospitality’s evolution picks up speed. The latest episode of Matt Talks explores this uncomfortable question, as well as how roles are changing and what new job titles we might see in the near future. Here are the highlights. Let’s start with the obvious: automation is coming for all the repetitive stuff. Manual data entry? Gone. Night audit?
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1 month ago | 
hospitalitynet.org | Tom Brown
What do Taylor Swift, Beyoncé and the world’s most admired hotels have in common? They provide a masterclass in brand, loyalty and customer experience. In the latest episode of Matt Talks, Matt Welle, Mews CEO, explored what hoteliers can learn from music’s megastars. From pricing strategy to creative freedom, here are the nine key strategies hotels can borrow from pop’s powerhouses. Swift and Beyoncé have built empires not just on talent, but on connection.
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1 month ago | 
hospitalitynet.org | Tom Brown
A hotel website has one overriding job: sell the experience. It should feel like an extension of your property – authentic, functional and persuasive. Yet many hotel websites fall short. They’re slow to load, difficult to navigate and – most importantly – they don’t convert. So, what does a high-performing hotel website actually look like? And how do you build one without burning through your marketing budget?
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1 month ago | 
hospitalitynet.org | Tom Brown
We take innovation seriously. Our continual investment in research and development (R&D) is not just about keeping up with industry trends, it’s about truly transforming hospitality. And as our customer base grows, so does our commitment to expanding our R&D teams, ensuring we deliver solutions that truly make a difference. Although other companies prefer not to, we openly share product roadmap.
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1 month ago | 
hospitalitynet.org | Tom Brown
Picture the scene: an international guest is on your website, ready to book a room. But they’re staring at a total in your hotel’s local currency, and they don’t understand it. Confused, they hesitate. Some abandon the booking, while others proceed, only to face surprise conversion charges from their bank. It’s an experience no guest wants, and one that costs hotels in terms of lost revenue through conversion fees, or worse, lost business. There is another way.
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1 month ago | 
telegraph.co.uk | Boudicca Fox-Leonard |Lia Leendertz |Tom Brown |Simon Lewis
Create your own charming outdoor space with a little help from America's homemaking queenMartha Stewart is the original lifestyle influencer. For four decades, the American businesswoman has been an authority on all things cooking, decorating and general home-making wholesomeness. Before there was ever Instagram, and even before Gwyneth created GOOP, Stewart was the honey-haired all-American domestic goddess.
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1 month ago | 
hospitalitynet.org | Tom Brown
Behind the reassuring headlines of strong bookings and stable occupancy rates, a deeper story is unfolding. Shifting traveler behavior, rising domestic demand and a growing need for adaptability in the face of political and economic uncertainty. Drawing from global market observations and extensive Mews data, this article dives into the early warning signs and emerging trends shaping hospitality today.
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2 months ago | 
telegraph.co.uk | Val Bourne |Holly Thomas |Tom Brown |Ria Higgins
Lavender creates its own summer heat haze and the flowers attract bees and butterflies galore, because aromatic plants produce nectar that's packed with a concentrated mixture of sugars. This mainly Mediterranean subshrub has been grown here since Roman times, although it does need a sunny site and good drainage. Once established, lavenders are drought-tolerant, but they do need watering after planting because they rely on developing deep root systems.
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2 months ago | 
telegraph.co.uk | Val Bourne |Tom Brown |Samantha Priestley |Simon Lewis
From star jasmine to honeysuckle and Oriental lilies, fragrant plants are perfect for pollinators, and add an extra dimension to your gardenFragrance is the gardening version of aromatherapy, because it's pure pleasure: it soothes the mind and conjures up past memories in a nanosecond. The scent wafting through the air is designed to lure in pollinators, and it's worth noting that nectar flows more freely in warmer, sheltered situations away from strong winds.
