HospitalityNet

5 days ago | hospitalitynet.org | Adam Mogelonsky |Larry Mogelonsky

The Raffles Singapore is hallowed ground for the hospitality industry. A pilgrimage to there should be on everyone’s bucket list, but with such a storied past this can create an almost impassable bar for guest expectations. Yet from our latest visit, exceeding expectations is nevertheless the outcome for every guest, and therein lies a world of instruction on how to operate an ultraluxury hotel.

1 week ago | hospitalitynet.org | Tom Brown

One of the great benefits of cloud-native technology is the ability to move at pace. Technology must move quickly to help hoteliers find new efficiency gains and revenue streams, and that’s exactly what Mews has been doing. Over the last 12 months, the hospitality innovator introduced a series of powerful features designed to solve everyday challenges and boost hotel performance. Here are ten Mews features that have made the biggest impact – and two bonus innovations rolling out soon.

1 week ago | hospitalitynet.org | Simone Puorto

Believe it or not, this isn’t another late night monologue about AI sentience or the metaverse melting our brains. This one is about something simpler and, honestly, more urgent. It is about consulting, what it is, what it is not, and why it is time we stopped treating it like an Instagram filter for our careers. Somewhere between rooftop selfies and recycled slide decks, the core of this job got lost.

1 week ago | hospitalitynet.org | Max Starkov

Hospitality is on the edge of its next great transformation, and this time it is not mobile driving the change. It is AI. Just look at the numbers. In April 2025, ChatGPT recorded over five billion visits, while traffic to Google declined. This shift marks more than a trend. It signals a complete rethinking of how travel is researched, planned, and booked. And at the center of it all is Agentic AI, the technology that may soon redefine the entire guest journey, from inspiration to reservation.

1 week ago | hospitalitynet.org | Larry Mogelonsky |Adam Mogelonsky

It’s easy to think wellness is just another bolt-on, like bath salts or green juice in the minibar. But the truth is, wellness isn’t just a trend. It’s a trillion-dollar shift in how people travel, spend, and stay. And if you are in hospitality, it’s your business to care. Not just in the fluffy “feel good” sense, but in a data-driven, revenue-boosting, loyalty-building kind of way.