HospitalityNet

2 days ago | hospitalitynet.org | Shep Hyken

Recently, I had an experience with a company and thought, “I hate this … Why do they make me do this?” This question wasn’t because of curiosity. No, I was thinking that this is something other customers must hate as well, but they make them do it anyway. So, I started a personal brainstorming session to list various processes, requirements, policies, rules, and more that cause customers to question why they continue to do business with these companies.

3 days ago | hospitalitynet.org | diego rodriguez |Diego Rodríguez

Currently, Argentina faces significant challenges regarding its competitive position in the global tourism sector. The recent devaluation of the peso has intensified barriers to attracting international visitors, while also highlighting the crucial importance of each destination’s unique value proposition within the country. The first quarter of 2025 reflected a 25% decline in the influx of international tourists compared to the same period last year.

6 days ago | hospitalitynet.org | Shannon L. Sampson |Bunmi Oyinloye

The Texas Hill Country has been undergoing a remarkable transformation since 2021. Once celebrated for its rustic inns and German heritage, the region is now emerging as a premier destination for rural luxury escapes, fueled by a wave of high-end investments, wellness-focused brands, and experience-driven developments.

1 week ago | hospitalitynet.org | Tom Brown

We take innovation seriously. Our continual investment in research and development (R&D) is not just about keeping up with industry trends, it’s about truly transforming hospitality. And as our customer base grows, so does our commitment to expanding our R&D teams, ensuring we deliver solutions that truly make a difference. Although other companies prefer not to, we openly share product roadmap.

1 week ago | hospitalitynet.org | Indiana Lee

Hotel work demands speed, accuracy and strong people skills. During peak seasons or large events, the pressure to perform builds quickly. That reality can be both exciting and intimidating for new hires. Many of these employees show up ready to learn but face a tough adjustment period. Juggling unfamiliar processes, managing guest expectations, and absorbing policies can leave them feeling lost. Without support, stress builds and high turnover follows.