Zhi-Ying Barry

Want to know what lies ahead for lenders in 2023? Come join me, Steven Brown, Simone Jemmett and Taner Uzelakcil on February 16! https://t.co/eytVnK37uj

There’s something about entering a new year. Unbridled optimism, renewed hopes, and general positivity about having a fresh start are typical emotions. But 2023 is not like any other year. As organizations navigate an economic down…https://t.co/ZSqJg5AqZ3 https://t.co/Djz68ewElg

Thanks to everyone who joined us at Forrester's Tech & Innovation Summit last week! It was lovely to see clients face-to-face and loads of great conversations were had. To round out the year, my colleagues and I will be sharing our #digital, #technology,…https://t.co/3yOXObFQTm

Sam McCaig from Commonwealth Bank and @szhiggins discussing an outcome-based tech approach and CX transformation across the bank. Thanks Fredrik Lindstrom for sharing how CBA is reimagining CX through technology, partnerships and people transformation. #d…https://t.co/8LkhrjLhMs

In 2023, APAC financial services firms will brace for tougher geopolitical and economic conditions brought on by the ongoing war in Ukraine, record-high inflation, and rising interest rates. How will they respond? Check out my late…https://t.co/s0hBtAU1v3 https://t.co/DpP9CAmeWy

In my previous post last week, I shared a piece of #greenfinance (https://t.co/2VX6w7sSm4) research that we have conducted as part of Forrester's recently launched theme, The #Green Market Revolution (https://t.co/Tg1RnJVO1z). As…https://t.co/ls7MaKfBSl https://t.co/CpwKRHAkyg

Forrester has just launched a new research theme, The Green Market Revolution, to help firms capitalize on one of the largest market opportunities in history while also making critically needed changes for people and the planet. As…https://t.co/NpdhHUHSFr https://t.co/2VX6w7sSm4

Come join me at #ForrTech APAC ON November 15th! https://t.co/CHgZV6XNnM

What should #lenders do in a rising rate environment? And what's changing the lending landscape? Thanks Will for having us - it was great chatting with you! #loanorigination #digitallending #financialservices https://t.co/eVYrJPzkxW

While the Australian economy is set to continue its (albeit bumpy) recovery with a record-low unemployment rate, consumers also face a multitude of financial challenges. We believe that Australian #banks have a critical role to play here, specifically in…https://t.co/3i6U9LcX6Y

Looking forward to a great discussion on how firms can create value for #customers at the Westpac Smarts webinar with John Machell (Head of Retail and Hospitality at Westpac New Zealand), Lawrence Railton (Founder of AS Colour Ltd) and Bruce Reid (CEO of…https://t.co/GmZYlEeaa2

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Very excited to announce that Forrester has officially announced the availability of the Forrester Decisions #Digital Business & Strategy (DB&S) service in Asia Pacific! (https://t.co/LNTGWtTQ8n) According to Forrester, 72% of APAC…https://t.co/sSAVRZlA4d https://t.co/hAGcrSwWUF

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A great piece of research by @AurelieLHostis on inclusive finance and why it matters #sustainability #financialservices https://t.co/wkIifvaQZz

It's happening! #CXAPAC https://t.co/cAASAup1Kj