CIO Dive

Our goal is to give busy professionals a quick overview of the Information Technology sector in just 60 seconds. We deliver the latest industry news along with our own insightful analysis. Our editorial team works throughout the day to examine the biggest news stories and create detailed feature articles. Additionally, you can explore our site for information on industry events, job opportunities, and more.

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Love’s names first CTO

1 day ago | ciodive.com | Jessica Loder

This audio is auto-generated. Please let us know if you have feedback. Love's Travel Stops & Country Stores named Tim Langley-Hawthorne as its first chief technology officer, effective immediately, the company announced on Monday. In this role, Langley-Hawthorne is responsible for aligning technology with the company’s strategy, driving product development and fostering tech innovations, including artificial intelligence. He will report directly to Love’s President Shane Wharton.
McDonald’s appoints US CIO

1 week ago | ciodive.com | Julie Littman

This audio is auto-generated. Please let us know if you have feedback. McDonald’s has appointed Valerie Ashbaugh to succeed Whitney McGinnis as U.S. chief information officer, effective Aug. 1, company executives said Tuesday in a website post. McGinnis will become SVP, commercial products and platforms, which is Ashbaugh’s current role. The role swap will “broaden their leadership impact and scope of System experience,” the company said.
AWS CISO stumps for security as an AI enabler

1 week ago | ciodive.com | Roberto Torres

This audio is auto-generated. Please let us know if you have feedback. PHILADELPHIA — For organizations aiming to deploy generative AI at scale, focusing on the cybersecurity guardrails surrounding the technology can help ease adoption rather than hinder it, according to AWS CISOAmy Herzog. Herzog, who took on the CISO role earlier this month, made the case for a closer enterprise focus on security during the company's annual re:Inforce conference Tuesday.
Salesforce preps price hike amid AI blitz

1 week ago | ciodive.com | Lindsey Wilkinson

This audio is auto-generated. Please let us know if you have feedback. Salesforce will increase the price of several core products, including Enterprise Editions for Sales Cloud and Service Cloud, according to a Tuesday announcement. The company will bump list prices for several enterprise offerings by an average of 6% beginning Aug. 1. “These increases reflect the significant ongoing innovation and customer value delivered through our products,” the software company said.
IBM integrations target security, governance for agents

1 week ago | ciodive.com | Lindsey Wilkinson

This audio is auto-generated. Please let us know if you have feedback. IBM is beefing up AI agent security and governance capabilities for customers wanting to scale the technology responsibly, the infrastructure provider said Wednesday. The vendor is bolstering the integration of its end-to-end watsonx.governance tool and its Guardium AI Security tool, which is used to secure AI models, data and usage.
Cigna launches new generative AI assistant for members

1 week ago | ciodive.com | Rebecca Pifer

Cigna unveiled a number of new digital tools on Thursday meant to improve customer experience with its health benefits portal, including a virtual assistant based on generative AI. The rollout — part of the insurer’s larger push to make it easier for members to access and afford the benefits they’re due — also includes a new tool to match patients to in-network providers.
Tech roles proliferate in the C-suite amid AI adoption push

1 week ago | ciodive.com | Roberto Torres

This audio is auto-generated. Please let us know if you have feedback. The technology function is expanding its C-suite presence as organizations prioritize AI adoption rises, according to a Tuesday report published by Deloitte. The company surveyed more than 600 senior technology leaders. Nearly one-quarter of executives found it challenging to maintain clearly defined responsibilities amid a proliferation of technology executives within their organization, Deloitte found.
How Kraft Heinz measures AI project value

1 week ago | ciodive.com | Lindsey Wilkinson

This audio is auto-generated. Please let us know if you have feedback. Enterprises are honing their approach to identifying the right AI use cases — and demonstrating the accompanying business value. For Kraft Heinz, the success of an initiative is measured by a mix of quantitative and qualitative assessments, according to Pat Nestor, head of decision intelligence products and platforms at the food and beverage giant.
Mattel rolls out ChatGPT Enterprise

2 weeks ago | ciodive.com | Lindsey Wilkinson

This audio is auto-generated. Please let us know if you have feedback. Mattel entered into a strategic partnership with OpenAIThursday as part of the toymaker’s pursuit to develop AI-powered products and operations. The toymaker is deploying ChatGPT Enterprise across business operations to improve product development, customer engagement and innovation. Mattel did not immediately respond to a request for comment.
National security agencies embrace AI for operations

2 weeks ago | ciodive.com | Lindsey Wilkinson

This audio is auto-generated. Please let us know if you have feedback. WASHINGTON — National security leaders are bullish on AI’s ability to accelerate processes and improve productivity, from declassifying documents to bolstering information security. “We have released tens of thousands of documents related to the assassinations of JFK and Senator Robert F.